Hilton 2,232 Reviews | Glassdoor

Hilton Reviews

Updated February 25, 2017
2,232 reviews

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Full-time Part-time

4.0
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Hilton President and CEO Christopher Nassetta
Christopher Nassetta
859 Ratings

2,232 Employee Reviews

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Pros
  • Great benefits including team member travel discounts on rooms and discounts on food (in 124 reviews)

  • I appreciate the ability to work from home in my role and enjoy a healthy work/life balance (in 60 reviews)

Cons
  • Hours can be very challenging for someone who is looking for work life balance (in 67 reviews)

  • Working for Hilton means long hours regardless of your job role (in 108 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Grow and Develop with Hilton!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Austin, TX
    Current Employee - General Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 10 years)

    Pros

    I started as a line level employee in the hospitality industry, joined Hilton 20 years ago and just celebrated my 5th year as a General Manager in a full service hotel. Hilton Worldwide is a company dedicated to developing talent at every level in the organization and I owe my success and career to their continual investment in me.

    Cons

    Growth in the company can mean relocation from city to city. While this is not necessarily a bad thing, it is certainly can be part of the equation, especially if you want to fast track your career.

    Advice to Management

    Leaders with a proven track record for creating successful teams, engaging their work group, and developing talent are highly prized in our organization.

    Hilton Response

    Dec 14, 2016 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide feedback. You are an extraordinary hospitality professional and make Hilton a great place to work. We appreciate all you do, keep up the ... More


  2. "Bell man"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Hilton full-time

    Pros

    Relax atmosphere, great for students . Very flexible.

    Cons

    Management is absolutely dreadful. All they care is about profits.

    Advice to Management

    Think long term.


  3. "Hilton Company Review - Full Time Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Restaurant Supervisor in Annapolis, MD
    Current Employee - Restaurant Supervisor in Annapolis, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    great company. offers flexibility and job growth

    Cons

    As of yet no huge cons to provide


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "a great platform to develop your career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Great international work culture, focused on business and career development. Good work ethic

    Cons

    Pay is standard/low, but the experience and development oppurtonities are bigger

    Advice to Management

    Retain young talent


  6. "Great Place To Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Hilton full-time (More than 3 years)

    Pros

    Fun work environment, Great Compensation

    Cons

    shop can be loud at times

    Advice to Management

    none


  7. "Excellent flexibility"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservation Agent - Work At Home
    Current Employee - Reservation Agent - Work At Home
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    Scheduling flexibility, team member travel benefits start day one, health and medical benefits, hands on training.

    The base pay for the at home reservation position is on the low end, but for me it works great. I can set my schedule weekly around school, appointments, and I'm guaranteed 40 hours. The weekend requirement is manageable and the health benefits are spectacular. If you can meet the minimum sales goals and pocket a few extra hundred dollars each month it covers your insurance (family, individual health was less than $60 for the full smorgasbord). I can't wait to continue growing with Hilton. They do at home work right.

    Cons

    None so far, this is a sales position so there is emphasis on upselling so if sales is not comfortable for you this can be seen as a con.


  8. "Love working for Hilton!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Lead Revenue Manager in Addison, TX
    Current Employee - Team Lead Revenue Manager in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    My other co-workers are like my family everywhere I go whether on property or in corporate office. I love that I can move to various places and stay within the Hilton family. The team member travel is amazing as well. Really like my PTO accrual pace based on how long I've worked for the company. Lots of opportunity to grow within Hilton.

    Cons

    No cons at this time. Love this company!


  9. "Wonderful Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in New Orleans, LA
    Current Employee - Reservations Agent in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    They make you feel like a part of a family a team. Benefits are great!

    Cons

    Hard to get the position due to mass people applying for position.


  10. "Great Benefits, specially in Hawaii"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great benefits for employees, medical, dental, 401, high wages specially in Hawaii

    Cons

    Hours at times could be difficult


  11. "Good place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    The pay scale was decent

    Cons

    There are many long hours



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