Hilton Reviews | Glassdoor

Hilton Reviews

Updated March 23, 2019
3,831 reviews

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Employee Reviews

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Pros
Cons
  • "Not a fantastic work/life balance" (in 106 reviews)

  • "There is no downside in this position except maybe some long hours" (in 178 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (33)

    "What a Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Great work/life balance, interesting work, great people. Company is very diverse.

    Cons

    Like any large company, projects can take very long to take off and complete.

    Advice to Management

    Continue focus on work/life balance initiatives. It is definitely something that makes the company stand out among potential employers.

    Hilton Response

    Apr 23, 2018 – Alexis, Human Resources

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  2. "Excellent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Orlando, FL
    Current Employee - Sales Associate in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Atmosphere, good income

    Cons

    There is not a bad thing I could say about

    Advice to Management

    Keep it up. It is a great place to work.

    Hilton Response

    Feb 25, 2019 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. It sounds like you are living the Hilton values and Thriving in Body, Mind and Spirit. We appreciate you exemplifying our... More

  3. "Fantastic company, culture, benefits, and people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technology Manager in Memphis, TN
    Current Employee - Senior Technology Manager in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 10 years)

    Pros

    Fantastic company, culture, benefits, and people! Large company yet personable, storied brand, great organizational culture, retain excellent talent, and spend a lot of money on technology for a non-tech company.

    Cons

    Hilton does not offer much for education reimbursement.


  4. "BEST PLACE TO WORK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Analyst in Memphis, TN
    Current Employee - Revenue Analyst in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    Benefits, Office Environment, great leadership structure

    Cons

    I can actually think of no CONS

    Advice to Management

    Continue doing what you are doing because it works. We feel valued as employees and we value your leadership.

    Hilton Response

    Mar 22, 2019 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  5. "Great Brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Human Resources in Chicago, IL
    Current Employee - Director of Human Resources in Chicago, IL

    I have been working at Hilton full-time (More than 8 years)

    Pros

    Great training, benefits, brand recognition

    Cons

    None I can think of

    Hilton Response

    Mar 22, 2019 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  6. "Good job for beginners looking for experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in San Mateo, CA
    Former Employee - Front Desk Agent in San Mateo, CA

    I worked at Hilton part-time (Less than a year)

    Pros

    easy job, barely had to move around

    Cons

    if next shift is late, you cannot leave even if it is urgent


  7. "Great Place to Work"

    StarStarStarStarStar
    Current Employee - Financial Analyst in Memphis, TN
    Current Employee - Financial Analyst in Memphis, TN

    I have been working at Hilton full-time (Less than a year)

    Pros

    Great people to work for and with, great perks, and benefits

    Cons

    It can be stressful during month end.

    Hilton Response

    Mar 19, 2019 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More

  8. "They will have to forcefully remove me..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Addison, TX
    Current Employee - Senior Manager in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    Work/Life Balance is excellent at my office
    Travel Benefits
    PTO
    Culture

    Cons

    Increasing workload and sometimes confusing rollouts

    Advice to Management

    Keep doing what you are doing with one ear to the employees and another to the business. While occasionally the directives and projects are clunky and frustrating, this is the first job I've had that I actually enjoy coming in to pretty much every day. I feel like I can talk to anyone at my office and they empower me to make my own choices.

    Hilton Response

    Mar 19, 2019 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  9. "The best company to work for, for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager - Strategic Planning in Orlando, FL
    Current Employee - Senior Manager - Strategic Planning in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    I've worked for many companies before Hilton, but never lasted more than 3 years. This year would be my seventh year at Hilton, and I'm as happy as my first day. The leadership in this company is truly committed and passionate about what we do, they have an amazing vision of the future that they have been able to cascade down at all levels of the organization. They genuinely care about the well being of its employees, and the benefits are probably at par or better than even the big tech companies in Silicon Valley. I'm looking forward to working here for many years to come.

    Cons

    I honestly don't have any negative comment about Hilton

    Hilton Response

    Mar 15, 2019 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  10. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Herndon, VA
    Former Employee - Supervisor in Herndon, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    Great benefit, including health care, 401k, hotel discounts

    Cons

    No work life balance

    Hilton Response

    Mar 15, 2019 – Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More