Hilton Reviews

Updated Aug 7, 2020

To filter reviews, or .
4.1
81%
Recommend to a Friend
93%
Approve of CEO
Pros
Cons
  • "Long long hours stressful at times(in 227 reviews)

  • "I had a great experience with Hilton so no cons(in 110 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (1)

    "Great Organization"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Manager 
    Recommends

    I worked at Hilton full-time

    Pros

    Great team environment and opportunities for advancement.

    Cons

    If not working for a corporate owned or managed property, you will be subject to owners that may not invest in the property in a way that would help the guest and employee experience.

    Hilton Response

    March 30, 2020Digital HR Analyst

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!

  2. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Revenue Manager 
    Recommends
    Negative Outlook

    I have been working at Hilton full-time for more than 5 years

    Pros

    Hilton’s Revenue Management team has tools and training that far surpasses others in the field. They offer very competitive benefits and truly listen to employee feedback to implement changes.

    Cons

    Pay could be more competitive with similar positions in the market. Many employees have been furloughed or laid off due to COVID related industry declines.


  3. "Hilton CLEDO location, front desk"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Front Office/Guest Services in Cleveland, OH
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Hilton full-time for more than a year

    Pros

    Amazing team members, discount hotel rooms

    Cons

    flexible schedule, customer service, busy hotel

    Continue reading
  4. COVID-19

    "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 5 years

    Pros

    Very little office politics or cliques. Feels like a family. 5 weeks vacation and good company discount.

    Cons

    Covid caused many furloughs and layoffs

  5. "Amazing"

    5.0
    Former Employee - Anonymous Employee 

    I worked at Hilton full-time

    Pros

    Everyone is more like family

    Cons

    I honestly don’t have any cons about Hilton

  6. "Amazing company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiting Coordinator in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 8 years

    Pros

    Amazing culture, great hotel perks. Outstanding leadership.

    Cons

    None really. I never experienced any.

  7. "Dream job & company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Program Manager in McLean, VA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 8 years

    Pros

    culture, focus on taking care of team members, community service, benefits (parental leave), lots of time off. Lots of room for creativity and development of new programs....no red tape of long approval processes. Innovative, constantly growing. GOOD at the core! Amazing CEO!

    Cons

    Lean teams mean everyone is stretched thin and stressed, pay rate, promotion system limiting how many people can be promoted to a certain level at once makes it very difficult to be promoted. Most people are working at the level above their title and pay.

  8. "Love this company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Associate in Addison, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 5 years

    Pros

    Great culture and values Flexibility Career advancement opportunities Open-door policy Lots of training opportunities

    Cons

    Not many remote positions for corporate employees

    Continue reading
  9. COVID-19

    "Manager Procurement"

    5.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager Procurement Technology in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than 5 years

    Pros

    Best Place in America to work