★
Hilton Reviews
78% Recommend to a Friend
89% Approve of CEO
Recommend to a Friend
Approve of CEO
Christopher Nassetta
4,003 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Travel benefits are great and I like if we stay for so many years we can retain them" (in 843 reviews)
- "Great team....... That's about it in this area I wouldn't waste your time working for this company." (in 179 reviews)
Cons
- "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" (in 303 reviews)
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Found 9,274 of over 11K reviews
Updated Sep 24, 2023
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- 5.0Sep 21, 2023Sales CoordinatorFormer Employee, more than 8 yearsSeattle, WA
Pros
Travel Perks, Universal Options, Growth Opportunities
Cons
Some customers are rude and they don’t talk nice.
- 4.0Aug 16, 2023BellmanFormer Employee, less than 1 yearMcLean, VA
Pros
These pros are moreso about the company in general: the benefits at this company are SO good; free food everyday; some of the best healthcare around; company trips & travel benefits; this company really is THAT good.
Cons
The cons have to do with the bellman position itself; at my location, I was fulltime & minimum-wage (in Virginia, it's $12 an hour). Now you'd expect the tips to make up for it, but it was rare that I got any good tips here. And I've worked for other hotels & made AMAZING tips at those other hotels, so I know I'm good at my job--its just the clientele at my particular Hilton-location were cheap. I wouldn't mind this as much if I was part-time and if i was able to do something else more productive (like be in college at the same time), but the bellman-position here *requires* you to be 40 hours a week. With bad tips, $12 an hour fulltime (while doing nothing else to help your social mobility) is not sustainable in today's world, so the position burned me out (And it doesn't help that you can't sit down at ALL on the job). The benefits are GREAT--but the pay itself: not so much. In the end, It just wasn't worth it since there was no 100% guarantee of moving up from bellman.
So we had a budget of 3k for our Christmas party we never got it and I didn’t understand why and my employee kept asking when would it be since the Gm said Jan. Well I just found out she spent over 20+k on temps. I dont know how she would use that from our budget? But okay, recently she’s been keeping the incentive money from our Hilton enrollments the last time she gave me money to distribute to my team was in November. It’s about 100-200 a month that 3 months worth.
4
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Join the Hilton team
How long does it take to be reeligible for AMEX welcome bonuses? I opened a plat in February, hilton April, gold early May. I've been trying to open another since June but I'm ineligible for the welcome bonus
1
I think it’s a one-a-lifetime welcome offer.
2
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Where is this from?
Is the Hilton hotel the only airport inside o hare? My flight is delayed so going to miss my connection and want to stay as close as possible so I can catch early flight to my destination tomorrow.
4
Yes. All others require a shuttle or an Uber or Blue Line.
3
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Where is this from?
Hilton Reviews FAQs
Hilton has an overall rating of 4.0 out of 5, based on over 10,699 reviews left anonymously by employees. 78% of employees would recommend working at Hilton to a friend and 67% have a positive outlook for the business. This rating has been stable over the past 12 months.
78% of Hilton employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Hilton 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Hilton to be culture, career development, benefits and the cons to be work life balance, management, compensation.
Director 1
Hilton couldn’t figure out how to throw ya’ll a party. Geez at the least Hilton open the bar, put on the playlist and bring pot luck, let your people celebrate and blow some steam.