Hilton Reviews | Glassdoor

Hilton Reviews

Updated April 18, 2018
3,080 reviews

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4.0
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3,080 Employee Reviews

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Pros
Cons
  • More focus on work life balance needed (in 90 reviews)

  • Long hours standing on your feet with minimal breaks (in 153 reviews)

More Pros and Cons

  1. "What a Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Great work/life balance, interesting work, great people. Company is very diverse.

    Cons

    Like any large company, projects can take very long to take off and complete.

    Advice to Management

    Continue focus on work/life balance initiatives. It is definitely something that makes the company stand out among potential employers.


  2. "Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton full-time

    Pros

    Team Culture
    Hours
    Flexibility
    Empowerment
    Benefits

    Cons

    Growth potential
     lack of Coaching
    Structure of Management

    Hilton Response

    Apr 15, 2018 – Alexis, Human Resources

    We very much appreciate you taking the time to provide feedback on your overall work experience. With regard to Team Member discounts and benefits we are glad you were able to use them as we strive... More

  3. "Front office manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office Manager
    Former Employee - Front Office Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton (More than 3 years)

    Pros

    great co to work for

    Cons

    compensation for all work time

    Hilton Response

    Apr 15, 2018 – Alexis, Human Resources

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  4. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at Hilton full-time (Less than a year)

    Pros

    Fast-pace environment. Friendly staff. Supervisors are diligent and supportive.

    Cons

    Understaffed. Unorganised.Stressful Environment. Management is unreliable.


  5. "Feel part of a Team!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Hilton part-time

    Pros

    Team Members, Everyone here to assist, teamwork is there and present,

    Cons

    none that I can think of for my specific area/role

    Advice to Management

    Just keep looking out for people who are working their hardest and notice them. I think recognition like that goes a long way

    Hilton Response

    Apr 15, 2018 – Alexis, Human Resources

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  6. "Hilton is the Best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    I love the atmosphere, benefits, and leadership at Hilton. We are on our way to be the best company to work for!

    Cons

    I cannot think of any cons working for this company.

    Hilton Response

    Apr 15, 2018 – Alexis, Human Resources

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  7. "Conference Services Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Park City, UT
    Current Employee - Anonymous Employee in Park City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    hilton offers benefits, co-workers, management,

    Cons

    often work long days and nights

    Hilton Response

    Apr 15, 2018 – Alexis, Human Resources

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More

  8. "Hotels are great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people to work with

    Cons

    Long hours at the hotel

    Hilton Response

    Apr 15, 2018 – Alexis, Human Resources

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  9. "No talent required"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Cook I in Austin, TX
    Current Employee - Line Cook I in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    The benefits are what most of the staff stay for

    Cons

    Working around the 6 day schedule and the lack of true teamwork


  10. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Work from home and easy training and set up.

    Cons

    Training is poor as those that are trainers are not very educated. (Online GA AND GA NON VOICE.

    Advice to Management

    Pay more.

    Hilton Response

    Apr 15, 2018 – Alexis, Human Resources

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


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