Hilton Reviews | Glassdoor

Hilton Reviews

Updated September 24, 2017
2,692 reviews

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4.1
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2,692 Employee Reviews

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Pros
Cons
  • It maybe hard to have a work/ life balance (in 83 reviews)

  • Expected to work very long hours (in 133 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (44)

    "Grow and Develop with Hilton!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Austin, TX
    Current Employee - General Manager in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 10 years)

    Pros

    I started as a line level employee in the hospitality industry, joined Hilton 20 years ago and just celebrated my 5th year as a General Manager in a full service hotel. Hilton Worldwide is a company dedicated to developing talent at every level in the organization and I owe my success and career to their continual investment in me.

    Cons

    Growth in the company can mean relocation from city to city. While this is not necessarily a bad thing, it is certainly can be part of the equation, especially if you want to fast track your career.

    Advice to Management

    Leaders with a proven track record for creating successful teams, engaging their work group, and developing talent are highly prized in our organization.

    Hilton Response

    Dec 14, 2016 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide feedback. You are an extraordinary hospitality professional and make Hilton a great place to work. We appreciate all you do, keep up the... More


  2. "a a a a a"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton full-time

    Pros

    Ability to work with guests daily

    Cons

    long hours, tough to have social life

    Advice to Management

    none

  3. "Bellman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time

    Pros

    Able to make tips while assisting guest

    Cons

    It maybe hard to have a work/ life balance

    Hilton Response

    Sep 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  4. "Great opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton part-time

    Pros

    Able to pick your own hours within a core

    Cons

    Metric system does not work.

    Hilton Response

    Sep 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  5. "Focus Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    AMAZING BENEFITS!! PTO, Health, Vision, Dental, ALL AMAZING!

    Cons

    Lots of turnover in my location. Tough market.

    Advice to Management

    My specific hotel was a very interesting property, because of the location.

    Hilton Response

    Sep 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  6. Helpful (1)

    "Absolutely amazing company to work for!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton part-time

    Pros

    Best company, great culture. Really focused on helping you to grow

    Cons

    I have no cons here

    Hilton Response

    Sep 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bellman/Valet in Austin, TX
    Former Employee - Bellman/Valet in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    -Great benefits
    -You are given all the tools you need to make a guest stay enjoyable and right a wrong with out any negative feed back from management.

    Cons

    -Only con is that you can't have a off day when dealing with guest.

    Hilton Response

    Sep 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed your internship as well as sharing and promoting our... More

  8. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Oklahoma City, OK
    Former Employee - Front Desk Agent in Oklahoma City, OK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton part-time (More than 3 years)

    Pros

    High Standards required and lead by example.

    Cons

    Takes longer time than most companies to build repoir.

    Advice to Management

    Provide more goal oriented incentives for growth opportunities.

    Hilton Response

    Sep 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  9. "Guest Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Services in New York, NY
    Former Employee - Guest Services in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton (More than a year)

    Pros

    You receive employee discount in any Hilton in any part of the world

    Cons

    Depending on your position the salary is not very good


  10. "Hilton values people before anything else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Hilton full-time

    Pros

    GREAT benefits! Team Member Travel Program. Employee Diner. 401k match.

    Cons

    Wish they would offer more opportunities for scholarships and intern programs.

    Advice to Management

    Great job! Loved working here.

    Hilton Response

    Sep 22, 2017 – Senior Manager, Talent Acquisition

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


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