Hilton Reviews | Glassdoor

Hilton Reviews

Updated July 21, 2018
3,237 reviews

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4.0
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3,237 Employee Reviews

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Pros
Cons
  • "Not a fantastic work/life balance" (in 93 reviews)

  • "Long hours standing on your feet with minimal breaks" (in 156 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "What a Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Great work/life balance, interesting work, great people. Company is very diverse.

    Cons

    Like any large company, projects can take very long to take off and complete.

    Advice to Management

    Continue focus on work/life balance initiatives. It is definitely something that makes the company stand out among potential employers.

    Hilton Response

    Apr 23, 2018 – Alexis, Human Resources

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  2. Helpful (1)

    "Best company I’ve ever worked for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Digital Personalization
    Current Employee - Manager, Digital Personalization
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 8 years)

    Pros

    More paid time off than you could ever use, great discounts on hotel rooms around the world and purpose driven culture that promotes from within.

    Cons

    Highest level executive positions tend to be filled by outside canadites.

    Hilton Response

    Jun 25, 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More

  3. "Valet position"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton full-time

    Pros

    Good benefits, hourly wage is considerable.

    Cons

    Dependent on tips, and many guests do not tip


  4. "Event and Sales coordinator"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton full-time

    Pros

    Great discounts in so many Hilton hotels around the world, Delicious cookies

    Cons

    nice people but culture has potential to be better


  5. "Pretty, but a bit dysfunctional, like Paris H."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton part-time

    Pros

    Hilton Honors
    Schedule Flexibility (Management Dependant)
    Cheerful co-workers

    Cons

    Too much red tape necessary to fix some problems.
    Housekeeping and stewarding understaffed and overworked.

    Advice to Management

    Empower Food & Beverage Managers more so that they can satisfy their employees needs faster.
    Consider offering higher wages to attract more housekeepers, nearby hotels are offering hourly wages 2-3+ dollars higher than Hilton. The shortage in housekeepers is delaying patron's check-ins, and forcing the hotel to compensate some room service charges. Unsatisfied patrons may not return to this particular Hotel, and may go to another one.

    Hilton Response

    Jul 20, 2018 – Social Media Strategy Contractor.

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your experience that there were missed... More


  6. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Everything, loved the people and the facilities

    Cons

    more money invested in facilities

    Hilton Response

    Jul 20, 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to submit a review and provide feedback for us. It sounds like you lived the Hilton values and brought the Thrive@Hilton pillars of Body, Mind and Spirit to life. We... More


  7. "Hotel menger"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton full-time

    Pros

    easy work
    overtime
    nice people to talk too
    easy to make friends

    Cons

    no med care
    long day
    some time to mush paperwork

    Advice to Management

    give us more money

    Hilton Response

    Jul 20, 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. It sounds like you are bringing Thrive@Hilton to life! We work diligently to... More

  8. "Hilton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton part-time

    Pros

    Schedule, ease, happy customers, work life balance was great. Awesome managers

    Cons

    difficult with build a achedule

    Hilton Response

    Jul 20, 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to submit a review and provide feedback for us. It sounds like you lived the Hilton values and brought the Thrive@Hilton pillars of Body, Mind and Spirit to life. We... More


  9. "Wonderful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Inclusive Workplace
    Competitive Pay
    Great Benefits
    Food Benefits

    Cons

    Long Hours, Late Night, Varying Schedules, Hot, Slippery

    Hilton Response

    Jul 20, 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to submit a review and provide feedback for us. It sounds like you lived the Hilton values and brought the Thrive@Hilton pillars of Body, Mind and Spirit to life. We... More


  10. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton part-time

    Pros

    Great place to work. Fun

    Cons

    Not really anything bad to say.

    Hilton Response

    Jul 20, 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. It sounds like you are bringing Thrive@Hilton to life! We work diligently to... More


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