Hilton Reviews | Glassdoor

Hilton Reviews

Updated January 19, 2019
3,696 reviews

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4.1
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Employee Reviews

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Pros
Cons
  • "Not a fantastic work/life balance" (in 104 reviews)

  • "There is no downside in this position except maybe some long hours" (in 177 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (18)

    "What a Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Great work/life balance, interesting work, great people. Company is very diverse.

    Cons

    Like any large company, projects can take very long to take off and complete.

    Advice to Management

    Continue focus on work/life balance initiatives. It is definitely something that makes the company stand out among potential employers.

    Hilton Response

    Apr 23, 2018 – Alexis, Human Resources

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager
    Former Employee - Project Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    Company culture and co-workers are amazing

    Cons

    No downsides to working here

  3. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton full-time

    Pros

    Great Travel Benefits and Nice Environment

    Cons

    Hard to Advance in my area.

    Hilton Response

    Jan 11, 2019 – Human Resources Manager

    Thanks for your feedback. Best of luck in your future endeavors!


  4. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in Boston, MA
    Current Employee - Front Desk Agent in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton part-time (Less than a year)

    Pros

    Great company, great guests, awesome coworkers

    Cons

    Not enough guests, nothing else

    Hilton Response

    Jan 11, 2019 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  5. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time

    Pros

    The people at the company are amazing - everyone is friendly and cares about each other.

    Cons

    Not everyone pulled their own weight, some people were on the clock when they were no longer doing any work.

    Advice to Management

    Keep making sure your employees know that you care about their well-being. It really means a lot when you do this and it promotes a positive work environment.

    Hilton Response

    Jan 7, 2019 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. We appreciate your candid input and will be sure to share your thoughts with leadership. Thanks for exemplifying our... More


  6. "PM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Work environment and culture are great

    Cons

    Leadership can be very indecisive and make uneducated decisions


  7. "Prep and line cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line and Prep Cook in Oakbrook Terrace, IL
    Former Employee - Line and Prep Cook in Oakbrook Terrace, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Hilton full-time (More than a year)

    Pros

    Pros are i got to do what I love to do which is cook.

    Cons

    Cons are not enough staff and employes were overworked

    Advice to Management

    Please staff correctly as to not loose employes

  8. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Assistant Agent in Carrollton, TX
    Former Employee - Guest Assistant Agent in Carrollton, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time (More than 5 years)

    Pros

    Good training. Good experience

    Cons

    Not flexile event though a build a schedule is offered. Not easy to advance your career.

    Advice to Management

    Don't ignore employees concerns.


  9. "If you are looking for a job with no work/ life balance, this is the job for you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service Agent in San Diego, CA
    Current Employee - Guest Service Agent in San Diego, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    -high pay for the area I work in
    -employee travel program

    Cons

    No work life balance. The hotel is seniority based, so expect to work every holiday and weekend. Expect 6 day workweeks during peak season. The job is strictly seniority based so quality of your work is meaningless.

    Advice to Management

    Create a work/ life balance program to ensure all employees have a chance to enjoy time with family/ friends. Unless an employee wants to work 6 days a week, don’t force them to. Get rid of seniority > performance- this just makes for lazy workers. Also the same employees should not get every holiday off each year, this should rotate between all the front office employees.


  10. "Coworkers were good, some managers awesome but not mine. I had to resign and I did’t get paid until 2 weeks after."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    You get to meet new people
    Benefits

    Cons

    Lack of respect for employees
    My manager at that Hotel was completely unprofessional and childish

    Advice to Management

    Be more compromise on employees