Hilton Reviews | Glassdoor

Hilton Reviews

Updated January 22, 2019
3,704 reviews

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4.0
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Employee Reviews

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Pros
Cons
  • "Not a fantastic work/life balance" (in 105 reviews)

  • "There is no downside in this position except maybe some long hours" (in 177 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (20)

    "What a Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Great work/life balance, interesting work, great people. Company is very diverse.

    Cons

    Like any large company, projects can take very long to take off and complete.

    Advice to Management

    Continue focus on work/life balance initiatives. It is definitely something that makes the company stand out among potential employers.

    Hilton Response

    Apr 23, 2018 – Alexis, Human Resources

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  2. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton full-time

    Pros

    There is such a great culture of hospitality. People genuinely enjoy helping guests and each other.

    Cons

    None come to mind at the moment.

    Hilton Response

    Oct 12, 2018 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. It sounds like you are living the Hilton values and Thriving in Body, Mind and Spirit. We appreciate you exemplifying our... More

  3. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook
    Current Employee - Cook
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Good entry level to learn basics

    Cons

    Too many supervisors. Difficult reporting and taking direction from soo many chefs

    Advice to Management

    Establish better hierarchy. More supervision and consistency


  4. "Food and beverage department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Food and Beverage Manager in Milwaukee, WI
    Former Employee - Assistant Food and Beverage Manager in Milwaukee, WI
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time (More than 5 years)

    Pros

    The people were great and meeting with people from around the world was interesting.

    Cons

    Hours were insane, and inspected with little compensation. The owner were also very difficult.

    Advice to Management

    Modernize. It’s not the 80s anymore. Your workers expect you to change with the times.


  5. "Good Hospitality Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Boston, MA
    Former Employee - Intern in Boston, MA

    I worked at Hilton (Less than a year)

    Pros

    Able to see operations of a hotel and behind the scenes. Everyone is nice and there is a free cafeteria for workers.

    Cons

    None that I can think of


  6. "PM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Work environment and culture are great

    Cons

    Leadership can be very indecisive and make uneducated decisions


  7. "Prep and line cook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line and Prep Cook in Oakbrook Terrace, IL
    Former Employee - Line and Prep Cook in Oakbrook Terrace, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Hilton full-time (More than a year)

    Pros

    Pros are i got to do what I love to do which is cook.

    Cons

    Cons are not enough staff and employes were overworked

    Advice to Management

    Please staff correctly as to not loose employes

  8. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Guest Assistant Agent in Carrollton, TX
    Former Employee - Guest Assistant Agent in Carrollton, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton full-time (More than 5 years)

    Pros

    Good training. Good experience

    Cons

    Not flexile event though a build a schedule is offered. Not easy to advance your career.

    Advice to Management

    Don't ignore employees concerns.


  9. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager
    Former Employee - Project Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    Company culture and co-workers are amazing

    Cons

    No downsides to working here


  10. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton full-time

    Pros

    Great Travel Benefits and Nice Environment

    Cons

    Hard to Advance in my area.

    Hilton Response

    Jan 11, 2019 – Human Resources Manager

    Thanks for your feedback. Best of luck in your future endeavors!