Hilton Reviews | Glassdoor

Hilton Reviews

Updated June 18, 2018
3,179 reviews

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3,179 Employee Reviews

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Pros
Cons
  • "Not a fantastic work/life balance" (in 93 reviews)

  • "Long hours standing on your feet with minimal breaks" (in 156 reviews)

More Pros and Cons

  1. Featured Review

    "What a Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Great work/life balance, interesting work, great people. Company is very diverse.

    Cons

    Like any large company, projects can take very long to take off and complete.

    Advice to Management

    Continue focus on work/life balance initiatives. It is definitely something that makes the company stand out among potential employers.

    Hilton Response

    Apr 23, 2018 – Alexis, Human Resources

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  2. "Great Placw"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time

    Pros

    You get steep employee discounts.

    Cons

    Nothing really. It’s a great place.

    Advice to Management

    None keep up the good work.

    Hilton Response

    May 24, 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More

  3. "A Company that Cares"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in McLean, VA
    Current Employee - Anonymous Employee in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    Incredible culture throughout all aspects of the organization
    Continue to innovate the hospitality industry
    Top-notch benefits/team member perks

    Cons

    All my experiences so far have been extremely postive


  4. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mc Lean, VA
    Current Employee - Anonymous Employee in Mc Lean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (Less than a year)

    Pros

    Good benefits, great people, wonderful properties

    Cons

    Average pay for a Fortune 100 Company


  5. "The best decision you'll make is to work for the RMCC!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Specialist in Addison, TX
    Current Employee - Revenue Specialist in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    I could truly not be any happier than I am at the RMCC. The micro-culture that has been created here is nothing like I have ever been a part of before – I am constantly surrounded by the best and the brightest, and they’re ready to give it their best every day. When you’re not in the office, work-life balance is fantastic, and everyone is encouraged to thrive, take time off, and unwind. The atmosphere at the RMCC is extremely inclusive and welcoming - Leadership has an open-door policy (and they mean it – I’ve done it many times!), and they make you feel like you’re talking to a close friend. People truly help each other and collaborate – we have Genius Days every year just for the purpose of collaborating and bringing new ideas to help push us forward. I remember being anxious when I left my internship that I wouldn’t be as happy at Hilton, and I could not have been more pleasantly surprised; the RMCC’s culture, attitude and mission have made me an employee for life.

    Cons

    No downsides - I feel appreciated and like my opinion matters.

    Advice to Management

    Keep doing what you are doing by listening and implementing feedback! You are creating loyal employees for life.

    Hilton Response

    Jun 15, 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. It sounds like you are bringing Thrive@Hilton to life! We work diligently to... More


  6. "Top hospitality company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Portland, OR
    Current Employee - Recruiter in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    Hilton is an employee focused company that embraces work/life balance. They provide ample training and mentorship for their employees in order to grow their career. They have strong benefits for their employees that are easy to access and take advantage of.

    Cons

    In some areas the salary tends to be lower than market due to the benefits they provide like 401K match, robust PTO program, bonus, paid MAT/PAT/Adoption leave and affordable health benefits.

    Advice to Management

    Continue to promote learning programs and wokr/life balance and you will continue to have happy employees that thrive in their respective positions!

    Hilton Response

    Jun 15, 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to give us a review and provide feedback. Team Members are the heart of Hilton and are at the core of our success. We are committed to supporting the well-being and... More


  7. "Storeroom coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Hours are good, family like environment, discoUnts and benefits

    Cons

    Low pay, lack of communication between upper management

    Advice to Management

    Pay employees more and you will get much more out of them

    Hilton Response

    Jun 15, 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to provide your opinion and feedback. We do our very best to provide competitive compensation packages. As you know, it is our desire to offer the best to our Team... More

  8. "Breakfast Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton part-time

    Pros

    My job includes talking to different people everyday & learning all aspects of a kitchen

    Cons

    Doesn't pay as much as i'd like

    Advice to Management

    Raise the pay

    Hilton Response

    Jun 15, 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. We work diligently to promote a positive work environment and a culture that... More


  9. "banquet set up houseman"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton part-time (Less than a year)

    Pros

    i like the profesional are they to attend events and buffets for the clients

    Cons

    i don not see any downsides

    Advice to Management

    everything is cool

    Hilton Response

    Jun 15, 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  10. "Customer Care Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Customer Care Coordinator - Remote in Dallas, TX
    Current Employee - Customer Care Coordinator - Remote in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton part-time (More than a year)

    Pros

    Love the support available for remote workers. Coaching is appreciated to handle calls better. Not intrusive, helpful.

    Cons

    If you are part time you are locked in. Very difficult to get overtime.

    Hilton Response

    Jun 15, 2018 – Social Media Strategy Contractor.

    Thank you for taking the time to provide us with your feedback and give us a review. Your comments are appreciated and valued. Hilton prides itself on offering a comprehensive training program and... More


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