Hilton Reviews | Glassdoor

Hilton Reviews

Updated September 19, 2018
3,471 reviews

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4.1
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3,471 Employee Reviews

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Pros
Cons
  • "Not a fantastic work/life balance" (in 100 reviews)

  • "Long hours standing on your feet with minimal breaks" (in 161 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (6)

    "What a Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Great work/life balance, interesting work, great people. Company is very diverse.

    Cons

    Like any large company, projects can take very long to take off and complete.

    Advice to Management

    Continue focus on work/life balance initiatives. It is definitely something that makes the company stand out among potential employers.

    Hilton Response

    Apr 23, 2018 – Alexis, Human Resources

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  2. "Hospitality people at regular hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Manager in Addison, TX
    Current Employee - Revenue Manager in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    I work at the RMCC and love that we still have the camaraderie and community you usually only find on property, but we have a more regular schedule that allows me to actively participate in my kids' lives. Regular does not mean there is no room for flexibility and we also get a work from home day each week.
    Hilton is always moving forward and values innovation and input from the team. Training is always available and updated constantly.

    Cons

    With a great benefits packet unfortunately comes cost for the company, so the salaries are not as high as they would be working elsewhere, but that really is only a con if money is more important than having those benefits like work from home, insurance, team member travel, schedule flexibility.

  3. "front desk auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Miami, FL
    Current Employee - Management in Miami, FL
    Recommends

    I have been working at Hilton full-time (More than 8 years)

    Pros

    best place to workfriendly eco enviroment,

    Cons

    no problems everyone is friendly

    Advice to Management

    more companion


  4. "Hilton is great!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    Great upward mobility
    Great benefits
    Value time off
    Amazing Culture

    Cons

    Total compensation is great, but salaries are higher in other industries

    Advice to Management

    Continue to value the culture you have created. be more competitive on salary


  5. "Proud of HIiton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 5 years)

    Pros

    Image, Technology Tools, Recognition, Benefitis, Thirve

    Cons

    Training and philosophy for owners

    Advice to Management

    Live the philosophy and Thrive with TM


  6. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in McLean, VA
    Current Employee - Senior Financial Analyst in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    - Good employee benefits
    -Discounted hotel rates
    -5 weeks Paid vacation

    Cons

    - Health insurance options are not that great


  7. "Development Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Communications Manager in McLean, VA
    Current Employee - Senior Communications Manager in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Hilton really takes care of its employees - you really feel like part of a team. It's a great company to be able to develop your career and make moves into different departments to round out your skillset.

    Cons

    The corporate HQ is in McLean, VA so not a close commute to DC.

  8. "Housekeeping Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cleveland, OH
    Current Employee - Anonymous Employee in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton (Less than a year)

    Pros

    free lunch and company growth

    Cons

    High turnover of housekeepers...lots of rooms that need to be covered.

    Advice to Management

    Communicate with everyone. Everyone should be on the same page. Show you appreciate all the hard work your team puts in daily.

    Hilton Response

    Sep 17, 2018 – Human Resources Manager

    Thank you for taking the time to provide us with your feedback and this review. We work diligently to promote a positive work environment and a culture that embraces all of our values. We are glad... More


  9. Helpful (1)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Anaheim, CA
    Former Employee - General Manager in Anaheim, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than 5 years)

    Pros

    Hilton is one of the best companies in the world when in comes to be preferred by owners, team and guests.

    Cons

    There are always so many opportunities everywhere in the world but sometimes it can take long until a suitable position opens up at a specific location.

    Advice to Management

    To stay on top of the game and the market leader in the world

    Hilton Response

    Sep 14, 2018 – Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and wish you the best of luck in all your future endeavors! Be sure to stay connected with us... More


  10. "Revenue Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Revenue Manager in Addison, TX
    Current Employee - Revenue Manager in Addison, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than a year)

    Pros

    Great management, benefits, and work environment! I am never afraid to ask questions, and got the proper training I needed when first starting. It is a generally positive atmosphere, and a great team to be a part of. Overall culture allows for growth within the company as soon as you feel comfortable applying for the next role. You also have flexibility over your schedule, and are actually able to use your PTO without worry.

    Cons

    you will be stuck in a cube (but they offer standing desks/extra shelves to help make it more comfortable)

    Advice to Management

    keep up the great work- have not had a bad management experience yet

    Hilton Response

    Sep 17, 2018 – Human Resources Manager

    Thank you for taking the time to give us a review and provide feedback. We're team players in everything we do and we love to hear about how our leaders are exemplifying Thrive@Hilton. Thank you for... More


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