pretty easy, they just wanted to see who you are and if you'd fit into the company and attitutde towards extra working hours that maybe required during busy periods. typical questions: why Hilton, customer service experience etc

Simulation process “The Hilton simulation was an online role-play assessment designed to evaluate communication, service, and problem-solving skills in a realistic hotel environment. It included short video scenarios where I responded to guest requests, described menu items, and demonstrated how I would handle customer service situations. The simulation helped showcase my ability to stay calm, professional, and guest-focused.”