H&M
Part of H&M Group
Engaged Employer
H&M Interview Question
How do you handle a difficult customer?
Interview Answer
Anonymous
Jan 16, 2017
I ask the customer "Is there anything I can help you with?" And if it's something I can clearly handle, I will help them with my best abilities and serve them with upstanding customer service. If not, then I will I apologize for any inconvenience and proceed to have my manager help me.