I applied through an employee referral. The process took 2 weeks. I interviewed at Humana (Louisville, KY) in Feb 2026
Interview
Interview took place via Zoom with two interviewers. It went well and they were professional. The interview lasted about 40 minutes. Past work experience and what you are seeking in your current position were also topics of discussion.
Other Claims Representative Interview Reviews for Humana
I had two interviewers, and actually it wasn't that bad. Asked basic questions even about my pervious jobs also what was my role. Another question was about, how can I improve or any ideas in providing great customer experience.
LEARN THE DANG SYSTEMS AND YOU SHOULD NOT FAIL. dont get to excited when they email you back about an interview and up and quite your job there's gonna be about 3 phases : resume intereview and POTENTIAL CALL BACK. keep an eye on those emails and voicemail thats how they comunicate . Oh and i almost forgot they do the first interview over the phone with a automated matchine which for my shy people its a perk .
Interview questions [1]
Question 1
do you have experience with working in a cal center? can you manage working with more than one system? do you hava electricity?
