Humana Interview Questions
Updated Dec 6, 2023
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Interviews at Humana
Interviews for Top Jobs at Humana
- Customer Service Representative (38)
- Customer Care Specialist (35)
- Analyst (23)
- Consultant (20)
- Project Manager (19)
- Case Manager (RN) (17)
- RN Case Manager (17)
- Actuarial Analyst (15)
- Intern (12)
- Pharmacy Technician (12)
- Software Engineer (11)
- Telesales Agent (11)
- Data Analyst (11)
- Business Analyst (11)
- RN Care Manager (11)
- Care Manager (10)
- Administrative Coordinator (9)
- Business Consultant (9)
- Case Manager (9)
- Director (9)
- Personal Health Coach (9)
- Learning Consultant (7)
- Inbound Customer Service Representative (7)
- Strategic Consultant (6)
- Actuarial (6)
- Certified Pharmacy Technician (6)
- Manager (6)
- Supervisor (6)
- Grievance and Appeals Specialist (6)
- Claims Specialist (5)
Anonymous Employee
I interviewed at Humana
all was good. it was easy to average. interview was 2 rounds. technical and HR. Technical was a panel interview with 4 people. HR was with 2 people. I was very informative and easy going
Anonymous Interview Candidate in Louisville, KY
I interviewed at Humana (Louisville, KY)
Basic HR questions with the STAR approach where they expect a Situation, Task, Action, and Result. Felt very detached, like they were running thru the motions, and had a candidate in mind already.
- Explain a specific situation in which you have handled conflict among your team. How did you handle it and what was the outcome?
What people are saying about Humana
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On Glassdoor, you can share insights and advice anonymously with Humana employees and get real answers from people on the inside.
Anonymous Employee
I interviewed at Humana
There’s a text interview with a computer system. Next there’s a virtual interview with 2 team managers. After the virtual interview is when you hear from the recruiter regarding the manager’s interest.
- Ability to adapt to change
Anonymous Interview Candidate in Louisville, KY
I interviewed at Humana (Louisville, KY)
Interviewer was polite and professional. Did you get the position but felt good about the experience. I believe I would have been a good fit for the role but I did not feel slighted or unappreciated.
- Tell me about a challenge you overcame.
Anonymous Employee in Louisville, KY
I interviewed at Humana (Louisville, KY)
The interview process is very innovative, using texting to do the initial interview. The second interview was virtual and I had an option to turn on my camera. It made me feel very relaxed and I could focus on answering the questions
- Do you relate more to being a paper clip or a staple?
Anonymous Interview Candidate
I interviewed at Humana
I applied online. Received a text screening a couple weeks after. The next day after completing the screening, I was asked to schedule an interview. The interview was over the phone with 2 hiring managers. They told me if I had any questions about the salary, that they could not answer them and to contact the recruiter. It has been 2 weeks since the interview and I have not heard anything. I emailed the recruiter twice for an update and no response.
- Questions from resume, internet speed, how to troubleshoot, computer programs I’m familiar with, basic clinical questions and behavioral questions.
Anonymous Employee
I interviewed at Humana
The interview process is laid back and focus on experience question. Mostly "tell me about a time..." question. They asked 6 or 7 questions and went over some details about the job
- Tell me about a time to went above and beyond for a client
Anonymous Interview Candidate
I interviewed at Humana
Many interviews, little structure. People did not seem to be interested in being there. Maybe it was just the group or the level of the role. Big company so could be factor.
- Strengths and weaknesses during a normal day?
Anonymous Interview Candidate in Mumbai
I interviewed at Humana (Mumbai)
It was the first company visited my coll. First resume based shortlisting was their in which it selected everyone from my college next online test in that it selected 40 people , question were all from core subjects . no outside aptitude and reasoning . I went for interview in that they asked me mainly from resume .
- What is your hobbies? All from Resume
Anonymous Interview Candidate in Madison, WI
I applied online. I interviewed at Humana (Madison, WI)
Apply online, wait; receive and answer an initial phone call to screen. If the outcome is positive, discuss an interview appointment. Take call when they request an interview, schedule interview time, and arrive for the interview on site. Sit with multiple people at interview and wonder why it is not a simple one-on-one meeting.
Humana Interviews FAQs
Glassdoor users rated their interview experience at Humana as 64.2% positive with a difficulty rating score of 2.73 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Telesales and Corporate Strategy Analyst rated their interviews as the hardest, whereas interviews for Computer Programming and Contract Analyst roles were rated as the easiest.
The hiring process at Humana takes an average of 24.97 days when considering 1,209 user submitted interviews across all job titles. Candidates applying for Software Engineer had the quickest hiring process (on average 1 day), whereas Field Care Manager roles had the slowest hiring process (on average 180 days).
Common stages of the interview process at Humana according to 1,209 Glassdoor interviews include:
Phone Interview: 25.09%
One on One Interview: 14.80%
Drug Test: 14.23%
Group Panel Interview: 14.19%
Background Check: 11.94%
Skills Test: 8.57%
Presentation: 4.60%
Personality Test: 2.76%
IQ Intelligence Test: 2.22%
Other: 1.59%
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