Humana Reviews

Pros

Good work/life balance, wonderful management

Cons

Non so far, I enjoy my job.

Pros

Nice coworkers Actually spent some time on training compared to retail chains Part-time schedules available Remote work Not a frankly abusive work environment like retail Only have to manage 1 call at a time I liked participating in the Go365 program

Cons

Metrics, metrics, metrics - mostly just care about how fast you can do a call, even though they also claim to value call quality. Constant monitoring and ranking of call times is very stressful, esp since so much of the call is not within your control. Manage you like a call center employee at Hulu or Netflix, even though you have a doctorate degree Overly strict, ridiculous attendance policies that don’t reflect that you are a human who may get sick and have family responsibilities - only allowed 3 absences in a rolling 6-month period. After promising more flexible policies during Covid, company made attendance policies even stricter. No raises over all of the years I worked for them - underpaid Many coworkers complained about getting vacation requests denied, even when requested months ahead of time Managed very similarly to retail. Company also takes advantage of RPh’s (esp in terms of compensation) because they know so many are desperate to get out of retail.

Pros

Remote work, good pay and commission. They treat employees like adults. solid benefits.

Cons

Outdated systems, not a whole lot of instruction on how to use them effectively.

Pros

Very inclusive culture. Lots of opportunities to grow and develop talent.

Cons

Started to tighten budget and heavily scrutinize every investment to a level that is making employment feel insecure.

Pros

was a great starter,, pay was competitive plus lots of resources working fo a large company. the company culture is great

Cons

unrealistic sales goals and since it is a large company you're just a number, high turn over rate

Pros

Great pay, benefits, growth opportunities, remote work, company culture, educational opportunities, tuition reimbursement.

Cons

Most teams are very 'corporate', focus on money and metrics, some leadership could be considered volatile and create a hostile environment

Pros

Excellent company to work for. I love the leadership, all of my leaders are very supportive and always willing to help when needed. I like the fact that you get benefits from day one.

Cons

In my department, there is no room for growth, I would have to move to another department, otherwise, I would be doing the same thing for the rest of my career.

Pros

Great pay and benefits for team members

Cons

Management mistakes are swept under the rug, managers belittle and bully team members, very unfair promotions. I was turned down for a promotion because they said they didn’t like my answers but I found out that someone else gave the same answers as I did and they gave her the job. My personal manager did not have my best interest. Many managers and team members knew my own manager was bad at his job but they never did anything about it.

Pros

Work from home, amazing PTO, easy money, easy to meet KPIs, colleagues are generally friendly.

Cons

It is more of a customer service type position than a pharmacy technician, it is very boring and redundant, a lot of it feels like busy work vs. making a difference. You do the same things day in, day out and the script makes it feel robotic. It is hard to move out of the pharmacy into other departments. Mandatory OT and black out period January-April.

Pros

Benefits, bonuses, inclusivity, diversity, well being benefits

Cons

lack of ability to advance, unsustainable metrics, mandatory overtime