Humana Reviews

Updated May 26, 2022

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Found 5,054 of over 5,406 reviews

4.0
80%
Recommend to a Friend
89%
Approve of CEO
Humana President and CEO Bruce  D. Broussard
Bruce D. Broussard
2,219 Ratings

What people are saying about Humana

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Top Review Highlights by Sentiment

Pros
  • "Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay.(in 537 reviews)
  • "It can be a tedious job with tons of time on the road but the pay is good.(in 370 reviews)
  • "The ability to work from home is a great plus(in 320 reviews)
  • "The flexibility and people are great!(in 177 reviews)
  • "Flexibility and great work life balance(in 157 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Humana and is not affected by filters.

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  1. 5.0
    Current Employee

    Great company to work for

    Apr 28, 2022 - Production 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Plenty of ways to get connected. And opportunities for advancement or transfer within the company

    Cons

    Some departments are better to work for than others, depending on the type of work or people on the team

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  2. 4.0
    Former Employee, less than 1 year

    Management nightmare

    May 22, 2022 - Telephonic RN Care Manager in San Juan, PR
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits and salary are pretty good. The job is not easy for a RN with experience. The training is good. The programs used were easy to understand

    Cons

    Management is a nightmare. We had to work close to 12 hours every day for 6 days a week and Management was never ok with the work done. Managers were disrespectful and lacked the knowledge and experience to do what they were doing. I resigned from a job that I really liked because bad management was making me sick. It was sad because I really liked working for the company, but not self respecting professional will want to work for a company that does not respect their employees.

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    1 person found this review helpful
  3. 2.0
    Former Employee

    Work from home but stressful expectations and sub-industry pay

    Apr 15, 2022 - Utilization Management Pharmacist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Eligible for some benefits as a Variable Staff Pharmacist Supervisors and many coworkers were nice enough Okay job for those who desperately need a job without other immediate options Got to work from home

    Cons

    Pay is one of the lowest I have encountered as a pharmacist and appears to get lower every year. Case rate expectations are high with quality goals that are very hard to hit. Seems like most people get weeded out and let go through the 1st few months after training. Every second is measured through clock punches which is converted to metrics. Not enough time to properly review the case along with the numerous computer systems and internal/external resources you are expected to use for reviews Will cut your shift or rearrange your schedule via unpaid "split-shifting" method that requires you to still stick around to work later but have to wait unpaid until you can. Seems like they change their minds on how to do things or make things more difficult on an almost weekly basis making it very difficult to not make mistakes. Actual direction help getting your questions answered can sometimes be difficult. Small chance or long wait times for getting full time status. From speaking with others seems like at least a 2 year waiting period to get a FTE position even if you consistently meet expectations.

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    3 people found this review helpful
  4. 5.0
    Current Employee, less than 1 year

    Less than 1 year

    May 26, 2022 - UM Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home, equipment provided, shift differential for night and weekends, weekly extra 30 minute wellness break.

    Cons

    A little unorganized because it seems they are still getting used to people working from home. Temporary for 4 months and a little nerve wracking to find out if you’ll be hired on.

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  5. 4.0
    Current Employee, more than 1 year

    Overall good experience

    May 19, 2022 - Licensed Sales Agent in San Antonio, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Humana is a great company to work for. They have expanded throughout the country and provide you a quality product that you feel good to sell.

    Cons

    There have been some growing pains when they went fully virtual. The agents that worked together in the call centers do not particularly support the newer agents that have been hired virtually.

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  6. 4.0
    Former Employee, more than 5 years

    Humana career

    May 9, 2022 - Telesales Agent in Miramar, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits, good start up company for the insurance career.

    Cons

    Very high standards for agents, they work you alot and they took away some compensation. They have a specific tier level for calls for agents they like the best, but if you don't get that tier they still expect the same number of sales from you.

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  7. 4.0
    Former Employee, more than 3 years

    Good job but organization was a mess

    May 24, 2022 - Applications Engineer in Louisville, KY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Solid benefits and pay. Location.

    Cons

    Was forced to move around a lot and switch between managers as people came and left

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  8. 5.0
    Current Employee

    Good benefits

    May 25, 2022 - Health and Wellness Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits at this company.

    Cons

    Pay is not competitive at this company.

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  9. 2.0
    Former Employee, more than 8 years

    If you like unorganized chaos with zero accountability

    May 26, 2022 - Senior Wellness Consultant in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great work life balance in some roles.

    Cons

    Tough to move into new roles without knowing someone in Louisville.

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  10. 5.0
    Former Employee

    good company

    May 25, 2022 - ETL Informatica Developer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    helpful team and very professional

    Cons

    Just the late working hours

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Viewing 1 - 10 of 5,054 Reviews

Humana Reviews FAQs

Humana has an overall rating of 4.0 out of 5, based on over 5,406 reviews left anonymously by employees. 80% of employees would recommend working at Humana to a friend and 76% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by -2% over the last 12 months.

80% of Humana employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Humana 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Humana to be culture, career development, benefits and the cons to be senior leadership, management.

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