Humana Reviews
Updated May 26, 2022
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Found 5,054 of over 5,406 reviews
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Top Review Highlights by Sentiment
- "Great benefits like tuition reimbursement 4 to 5 weeks of vacation a year good health insurance and pay." (in 537 reviews)
- "My direct Department management is poor and the department environment is mundane." (in 223 reviews)
Ratings by Demographics
This rating reflects the overall rating of Humana and is not affected by filters.
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- Current Employee★★★★★
Pros
Plenty of ways to get connected. And opportunities for advancement or transfer within the company
Cons
Some departments are better to work for than others, depending on the type of work or people on the team
- Former Employee, less than 1 year★★★★★
Pros
The benefits and salary are pretty good. The job is not easy for a RN with experience. The training is good. The programs used were easy to understand
Cons
Management is a nightmare. We had to work close to 12 hours every day for 6 days a week and Management was never ok with the work done. Managers were disrespectful and lacked the knowledge and experience to do what they were doing. I resigned from a job that I really liked because bad management was making me sick. It was sad because I really liked working for the company, but not self respecting professional will want to work for a company that does not respect their employees.
Continue reading - Former Employee★★★★★
Pros
Eligible for some benefits as a Variable Staff Pharmacist Supervisors and many coworkers were nice enough Okay job for those who desperately need a job without other immediate options Got to work from home
Cons
Pay is one of the lowest I have encountered as a pharmacist and appears to get lower every year. Case rate expectations are high with quality goals that are very hard to hit. Seems like most people get weeded out and let go through the 1st few months after training. Every second is measured through clock punches which is converted to metrics. Not enough time to properly review the case along with the numerous computer systems and internal/external resources you are expected to use for reviews Will cut your shift or rearrange your schedule via unpaid "split-shifting" method that requires you to still stick around to work later but have to wait unpaid until you can. Seems like they change their minds on how to do things or make things more difficult on an almost weekly basis making it very difficult to not make mistakes. Actual direction help getting your questions answered can sometimes be difficult. Small chance or long wait times for getting full time status. From speaking with others seems like at least a 2 year waiting period to get a FTE position even if you consistently meet expectations.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Work from home, equipment provided, shift differential for night and weekends, weekly extra 30 minute wellness break.
Cons
A little unorganized because it seems they are still getting used to people working from home. Temporary for 4 months and a little nerve wracking to find out if you’ll be hired on.
- Current Employee, more than 1 year★★★★★
Pros
Humana is a great company to work for. They have expanded throughout the country and provide you a quality product that you feel good to sell.
Cons
There have been some growing pains when they went fully virtual. The agents that worked together in the call centers do not particularly support the newer agents that have been hired virtually.
Continue reading - Former Employee, more than 5 years★★★★★
Pros
Good benefits, good start up company for the insurance career.
Cons
Very high standards for agents, they work you alot and they took away some compensation. They have a specific tier level for calls for agents they like the best, but if you don't get that tier they still expect the same number of sales from you.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Solid benefits and pay. Location.
Cons
Was forced to move around a lot and switch between managers as people came and left
- Current Employee★★★★★
Pros
Good benefits at this company.
Cons
Pay is not competitive at this company.
- Former Employee, more than 8 years★★★★★
Pros
Great work life balance in some roles.
Cons
Tough to move into new roles without knowing someone in Louisville.
Continue reading - Former Employee★★★★★
Pros
helpful team and very professional
Cons
Just the late working hours
Continue reading
Humana Reviews FAQs
Humana has an overall rating of 4.0 out of 5, based on over 5,406 reviews left anonymously by employees. 80% of employees would recommend working at Humana to a friend and 76% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
80% of Humana employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Humana 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Humana to be culture, career development, benefits and the cons to be senior leadership, management.
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