Humana Reviews | Glassdoor

Humana Reviews

Updated October 23, 2017
2,445 reviews

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3.4
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Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
954 Ratings

2,445 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Humana full-time (More than 10 years)

    Pros

    Salary is competitive
    Rich Benefits
    Work At Home

    Cons

    Role Elimination
    Lack of opportunities when role is eliminated

    Advice to Management

    Higher consideration for those that their role is being eliminated and they are looking to stay with Humana.


  2. "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Operations Customer Care Specialist in Orlando, FL
    Former Employee - Service Operations Customer Care Specialist in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Humana full-time (Less than a year)

    Pros

    Benefits, PTO, opportunity to growth, Pay

    Cons

    They need more staff, and they are working on it. So it will be extremely busy at all times.

    Advice to Management

    Keep up the good work and motivating the employees like you are doing it so far.

  3. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tempe, AZ
    Former Employee - Customer Service Representative in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Humana full-time (More than a year)

    Pros

    Great benefits Great People Great Company

    Cons

    None None None None NOne


  4. "Great Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Humana full-time

    Pros

    Great people, great organization! I learned a lot in my time, gained lots of mentors and had a lot of flexibility.

    Cons

    None; had a great experience


  5. "Supportive when it’s needed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Transition Coordinator/Care Coach in Jacksonville, FL
    Current Employee - Transition Coordinator/Care Coach in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Humana full-time (More than 5 years)

    Pros

    Humana corporate supports its associates for example when we were affected by a hurricane and they offered severals options for assistance in addition to allowing time to recover. Humana also has good incentives for well being.

    Cons

    Lots of leadership changes make it hard to know what is expected as the criteria changes with each leader. Systems sometimes don’t make sense to those who have to put them into practice.

    Advice to Management

    Listen to your associates. We are the ones in the field who can tell you what’s working and what isn’t.


  6. "Lay offs"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana full-time (More than 3 years)

    Pros

    Humana has been a great place to work. Competitive salary and excellent benefits. Unfortunately recent restructuring has resulted in numerous lay offs. Finding a new position internally has been more difficult than initial hiring. This is an area in which Humana could improve. They appear to not offer internal employees first options on available positions. They lose excellent employees because of this

    Cons

    Recent lay offs and difficulty finding internal positions when part of reduction in force

    Advice to Management

    Provide more opportunities to employees part of reduction in force


  7. "Great place to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Connection Specialist in Louisville, KY
    Current Employee - Customer Connection Specialist in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Humana full-time (More than a year)

    Pros

    Great culture, lots of options to move up and into different positions. Great benefits and perks

    Cons

    I do not have anything bad to say, I am extremely happy

  8. "Humana continues to grow and evolve as a company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana full-time

    Pros

    Strong culture of health for both for employees as well as customers.

    Cons

    Changing company focus creates uncertainty for many positions.


  9. "Humana is a good company,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Humana full-time

    Pros

    Money, advancement, room for advancement.

    Cons

    Case Management, too much paperwork involved.


  10. "Certified Home Health Aide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CHHA in New York, NY
    Current Employee - CHHA in New York, NY
    Recommends
    Positive Outlook

    I have been working at Humana full-time (More than a year)

    Pros

    Fortune 500 company. Some Great Investments

    Cons

    Away from home a lot due to long hours of work . Salary could be more attractive.

    Advice to Management

    Treat employees with the highest level of recognition possible whether through financial or award giving.


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