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Humana Reviews

Updated February 17, 2018
2,626 reviews

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3.4
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Humana President and CEO Bruce D. Broussard
Bruce D. Broussard
1,052 Ratings

2,626 Employee Reviews

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Pros
Cons
  • work life balance is very minimal if any at all (in 64 reviews)

  • Health insurance is high deductible only (in 95 reviews)

More Pros and Cons

  1. "Great Company to work for, very flexible as it relates to work styles"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana full-time

    Pros

    Flexible work styles and leadership is great.

    Cons

    Health benefits and technology to do my job.


  2. Helpful (1)

    "Vice President"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Humana full-time

    Pros

    Salary and History, Sense of Community, Focus on People

    Cons

    Shifting Culture, Significant reductions due to failed merger, lack of leadership development and focus, niche player with limited business diversification

    Advice to Management

    Recognize the negative culture shift, abandoned people leadership too long and it shows, waining confidence among the talent

  3. "Care Manager/Telephonic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Care Manager in Tampa, FL
    Former Employee - RN Care Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Humana full-time (More than 3 years)

    Pros

    Working from home with full support

    Cons

    Feeling of isolation can happen.

    Advice to Management

    I enjoyed open communication with my supervisor.


  4. "Insurance Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Representative in Atlanta, GA
    Former Employee - Insurance Sales Representative in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Humana full-time (More than a year)

    Pros

    Family atmosphere. Great managers! I went through three weeks of training before going out in the field to meet with clients.

    Cons

    I can't think of any cons since my leaving had nothing to do with a negative experience. I had to leave for personal issues I was having with my family.

    Advice to Management

    Since there are managers and employees that have been there a long time, it seems difficult to move up into management without having to move away. However, they do promote from within the company and give women a fair shot.


  5. "Great Work Environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Humana full-time

    Pros

    Plenty of opportunities and place to learn and grow.

    Cons

    Every company has its issues but no real outstanding cons here.

    Advice to Management

    Management is fantastic


  6. "Job title/Duties"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Claims Representative in New York, NY
    Former Employee - Medical Claims Representative in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Humana full-time (More than a year)

    Pros

    Extensive paid training to ensure that new employees grasp the complexity of software operations and job duties.

    Cons

    Job description and titles change erratically to fit the needs of the business against employees' will. If you started as a customer service rep and more medical claims reps are needed, then employees are forced to fill in those areas. Which means more training even after they have just completed a training class.

    Advice to Management

    Train all employees in all fields in one shot.


  7. "Great pay, high stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Advisor in Charlotte, NC
    Current Employee - Clinical Advisor in Charlotte, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Humana full-time (Less than a year)

    Pros

    Fantastic benefits
    2 personal holidays with generous PTO

    Cons

    High stress, seriously. Need to enjoy Pepto Bismol.
    Have to work a weekend, still work full week before and after too.

    Advice to Management

    Do exit interviews

  8. "Assistant Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Humana full-time

    Pros

    On site cafe and fitness center.

    Cons

    Corporate culture sometimes affects things negatively


  9. "Great place to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cadet in Tulsa, OK
    Current Employee - Cadet in Tulsa, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Humana full-time (More than a year)

    Pros

    Great work life balance, 401K, leadership really works with you to achieve professional goals, quick advancement in company, keeping fit gets you bonuses

    Cons

    High deductible insurance, a lot of technical difficulty, keeping systems updated, hard to communicate with remote teams around the regions


  10. Helpful (2)

    "Humana is a great company to work at!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analyst in Irving, TX
    Former Employee - Financial Analyst in Irving, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Humana full-time (More than a year)

    Pros

    The company has great people to work with and overall good managers. There is a good team atmosphere and the company provides many learning opportunities and the chance to advance ones skills. There is also job stability if you perform well. Pay is reasonable as well with overall good benefits.

    Cons

    More opportunities to work from home would be nice


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