I was contacted and given advance notice that a phone interview was to be scheduled with me, they asked me when I would be available and allowed me to give times that would be good for them to call (very considerate). I had an initial phone interview which afterwards they wanted me to have a face to face interview. I showed up early and was escorted around their offices and shown the cafeteria (which was very nice) as well as a few other interesting things around their offices until the person I was to interview with was available. Everyone was friendly and polite and I felt very welcomed, I didn't feel uncomfortable as I have at some other interviews. The interviewer was a kind woman who interviewed in a non-intimidating fashion filling out a form of questions which she asked me. The entire office was very nice and the people seemed happy in the hallways, no one seemed miserable like some places I have been.