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      Humana

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      Inbound Customer Service Representative Interview

      Aug 12, 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Humana

      Interview

      Two separate interview both virtual, two manger take turn asking questions. Process took about 2-3 week. Overall ok process, not the quickest. After second interview you will received offer letter onboarding

      Interview questions [1]

      Question 1

      Give Example of difficulty customer
      Answer question

      Other Inbound Customer Service Representative Interview Reviews for Humana

      Inbound Customer Service Representative Interview

      Oct 15, 2025
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Humana

      Interview

      Long and tedious, interview process is like four or five stages. First, texts. Emails, then you have to record yourself answering some predetermined questions, a language test and then a video conference interview.

      Interview questions [1]

      Question 1

      How do you manage stressful situations? How are you able to manage multiple tasks at a time?
      Answer question

      Inbound Customer Service Representative Interview

      Sep 24, 2024
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Humana in Aug 2024

      Interview

      The interview was fairly easy. They asked about work background, Why Humana and Behavioral Questions like how do you handle multiple tasks and do you know how to trouble shoot your computer

      Interview questions [1]

      Question 1

      how do you handle multiple tasks
      Answer question

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