I applied for the position online. The application included writing a poem about work.
I got an email a few days later indicating that my resume was in the review process and that I would be notified further in a couple of weeks as to the status of my resume. When a couple of weeks came I got another email saying that my resume had made it to be reviewed by a group.
Shortly after that I got a call and an email inviting me to interview. We scheduled my interview, which would consist of a technical skills test and an regular interview (she said that there would be team members there too).
That whole process was very professional, and I thought it was good that they actually kept me apprised as to what was going on with my application at any given time.
When I got to the office my first impression was that it's a very open and modern space. I liked the receptionists. They were friendly and seemed to want to make me feel at ease, probably because I was really nervous.
I got taken to a small room by my technical interviewer. He was nice enough. What I did notice about him was that he, while being an expert on what he was doing, was really cocky and a bit pretentious. I had never seen Windows 7 before and was not told I'd need practice with it, and was expected to navigate through things such as how to change the time and date, display settings, the command line, etc. Some things I knew from XP, which I have quite a bit of experience with, and some things I had either forgotten or never knew in the first place.
In my own opinion I didn't do anything spectacular in the skills interview, but I wasn't too terrible either.
The next interview was by the recruiter and it was a regular interview. She took me to a small conference room. While she had said on the phone that it would be a panel interview she was the only person who was interviewing me after all.
She asked me things like how I learn, my teaching methods, how I deal with people who don't understand me, etc. The questions were good and well thought out. She was nice. My only real comment is that she kept starring in my eyes without ever blinking or looking away, and it made me feel rather uneasy.
I left after that. They said they'd tell me by this week about next steps. I just got a rejection email yesterday, so I guess there are no more steps in my Hyland interview process.
Overall, the big comment I have to make is that I didn't see one person over the age of 35. I'm 32 and felt like a dinosaur. They have enthusiasm for what they do, they're very smart, and generally friendly. What I disliked was the level of pretentiousness, cockiness of my first interviewer, and the way they could easily have either warned me that they were going to do a Windows 7 test or simply had the PC dual boot into XP for me to show them what I know about operating systems. I thought it was just designed to trick people and not see what they actually know.