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      JetBlue

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      Customer Support Representative Interview

      Jul 17, 2017
      Anonymous Interview Candidate
      Salt Lake City, UT
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at JetBlue (Salt Lake City, UT) in Apr 2017

      Interview

      Applied online, Received my first email almost a month later. Did an online assessment test. a week later I did an over the phone pre-recorded interview, then about 2 weeks later was contacted for a in person group interview. 2 weeks later I was asked to do a drug test and another 2 weeks later started the on boarding process as a new hire.

      Interview questions [1]

      Question 1

      How did you handle a difficult customer?
      1 Answer

      Other Customer Support Representative Interview Reviews for JetBlue

      Customer Support Representative Interview

      Jun 3, 2021
      Anonymous employee
      Orlando, FL
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at JetBlue (Orlando, FL) in Feb 2021

      Interview

      Intensive interview, background check and past work experience. Two phone interviews and one interactive assessment. The whole process took about one inch and a half. Training is about 9 weeks long and you must pass two assessments in order to graduate.

      Interview questions [1]

      Question 1

      Why do you want to work for JetBlue?
      1 Answer

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