JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated May 21, 2017
726 reviews

Filter

Filter

Full-time Part-time

4.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Robin Hayes
193 Ratings

726 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 19 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 16 reviews)

More Pros and Cons

  1. "good culture, lacks career growth opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in New York, NY
    Current Employee - Analyst in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    Has strong culture that effectively encompasses the five values of the organization. Flight benefits are great. Supportive leaders and inclusion of lower level employees in decision making processes.

    Cons

    Compensation and benefits are poor. Attempts to run very lean, effectively making employees feel overworked and undervalued. Lack of transparency and focus on positives rather than addressing opportunities for improvement is the biggest downfall of the organization.

    Advice to Management

    Focus on improving transparency and set the tone of continuous improvement. Communicate initiatives, outcomes, and opportunities for improvement rather than producing work for the sake of producing. What is the impact? Ask yourselves what worked, what didn't, and what can we do better next time?


  2. "Great Airline Employer!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Long Island City, NY
    Former Employee - Anonymous Employee in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time (Less than a year)

    Pros

    Great culture, excellent benefits, good work environment

    Cons

    Career movement depends on area. NY salaries challenging


  3. "Best Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Jacksonville, FL
    Former Employee - Analyst in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time (More than a year)

    Pros

    Best Company to work for in 2016

    Cons

    Management Issues in the Department


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Inflight crew"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Flight Crew in New York, NY
    Current Employee - In Flight Crew in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    Ability to have flight agreements, travel for practically nothing, work for JetBlue, top rated airline in the world. Amazing training facility. Bidding, moving on/off days around , there's a lot

    Cons

    I strongly feel they don't hold up to their values and that it's smoke in the mirrors, the pay is amongst the worst I've ever seen and almost unlivable. Reserve life
    Is extremely difficult for both not knowing if you will fly and not holding a line. If the values actually met up to how they portrayed it the crew would be paid an at least livable income

    Advice to Management

    Please re visit cabin crew pay ! We are hurting


  6. "Airport operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in New York, NY
    Current Employee - Airport Operations Crew Member in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    Great benefits an fun atmosphere to work in

    Cons

    The pay could be raised a little


  7. Helpful (2)

    "Ramp supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ramp Supervisor in Boston, MA
    Former Employee - Ramp Supervisor in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at JetBlue full-time (More than 3 years)

    Pros

    Company has great culture and crewmembers really look out for each other. Benefits are great, 401k, uniforms and parking provided

    Cons

    Pay need to increase to compensate for leadership positions. Leaders are asked to make too many sacrifices for the good of company and always fairly compensated


  8. Helpful (3)

    "In Process"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mayaguez, PR
    Current Employee - Anonymous Employee in Mayaguez, PR
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    All the perks and the ability to hire all educated and competitive candidates. The efficiency on how to recruit candidates and keep an active communication through email.

    Cons

    There are no cons by far. A company that treat their employees as customers should not have any cons. Great company.


  9. Helpful (1)

    "Good culture, good perks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    Smart people, free flights, NYC offices are nice

    Cons

    Salaries are too low, would be nice to have free snacks

    Advice to Management

    Increase salaries, focus on core business


  10. Helpful (2)

    "Excellent benefits, poor administration"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Juan, PR
    Current Employee - Anonymous Employee in San Juan, PR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    Pay is ok, benefits are great. 401k, and retirement plans are good. Uniform compensation always good. Great Company to work for.

    Cons

    Favoritism across the board. Terrible open door policy from management and good luck getting an email replied. No work/personal life balance. Rules don't apply to everyone. Dictatorship atmosphere, Very hard for corporate to know what goes on behind closed doors when your crunching numbers. Human resources is a joke.

    Advice to Management

    Don't be politicians with your employees. Respect their intelligence and be just and fair. Stop the trial by error training.


  11. Helpful (1)

    "jetblue"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    No opinion of CEO

    I worked at JetBlue part-time (More than a year)

    Pros

    Great travel perks. There is camaraderie within the workers, but depending on who you have for a Manager, will decide if your station is fun to work for. I respect what Jetblue does for the NYPD and NYFD when they need flights for fallen heroes, they have my utmost respect.

    Cons

    Micro management, No union (except pilots) so they can do what they like to workers and there is no protection. Even though they say they are fair to workers, that is really not the case. There is a constant pressure for on time departures, even when its not possible. There is a constant push and bickering from management when its not achieved. Its a stressful work environment.

    Advice to Management

    There needs to be a fair (really fair, not the smoke and mirrors there are now) and impartial hearing process for workers when things go awry. If a manager has is out for you, Jetblue should provide someone with authority who will actually look at the situation, not just rubber stamp the case.


Showing 726 of 758 reviews
Reset Filters