JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated June 22, 2018
896 reviews

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3.8
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JetBlue President/CEO Robin Hayes
Robin Hayes
305 Ratings

896 Employee Reviews

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Pros
Cons
  • "Work/life balance is difficult at times" (in 20 reviews)

  • "Low pay compared to the industry" (in 19 reviews)

More Pros and Cons

  1. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time

    Pros

    good people, you're able to grow and management is very helpful easy to pick up shifts.

    Cons

    hours can be based on flight schedules, you can go from having 30+ a week to under that the next time a schedule comes out.


  2. "AO crew member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook

    I worked at JetBlue full-time

    Pros

    Awesome benefits when it came to traveling

    Cons

    No union ,,horrible pay starts at$13hr in ny

  3. "Reservations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (More than 3 years)

    Pros

    Flexible Hours and Great Flight Benefits

    Cons

    Angry people during hurricane season


  4. "Airport Operation Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in Arlington, VA
    Current Employee - Airport Operations Crew Member in Arlington, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    Full-Time
    Benefits
    People
    Money
    Life style

    Cons

    Work holidays
    Over time
    Crazy during summer

    Advice to Management

    N/A


  5. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Long Beach, CA
    Current Employee - Anonymous Employee in Long Beach, CA

    I have been working at JetBlue full-time (Less than a year)

    Pros

    Great company, great benefits , flight benefits

    Cons

    Some lack of leadership and managment

    Advice to Management

    Need more attention on west coast airline based on east coast


  6. "Reservations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedules, great benefits, fun company, involved in the community

    Cons

    Call center, lots of required overtime, low pay


  7. "Agent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good place to work for

    Cons

    Nothing really at this time

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Las Vegas, NV
    Former Employee - General Manager in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at JetBlue full-time (More than 8 years)

    Pros

    culture, flight benefits, pay, travel

    Cons

    lacked proper tools to assist customers, NE centric


  9. "Awesome! The people is really nice, and the work environment is very pleasant."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Coordinator in Long Island City, NY
    Current Employee - Customer Service Coordinator in Long Island City, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    Flexibility of schedule. Health, dental, 401k, flight benefits.

    Cons

    It's very hard to pass probation and if you want to keep the job, you have to show them that you're learning what they are teaching you about the new job.

    Advice to Management

    Management is great. Nice humble people that can pass by and ask you how are you today.


  10. "Inflight Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Flight Crew Member in New York, NY
    Current Employee - In Flight Crew Member in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    They value their employees and are a very reliable company.

    Cons

    Very long nights and hours while on reserve


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