JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated December 6, 2017
809 reviews

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3.9
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809 Employee Reviews

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Pros
Cons
  • Work life balance is practically non-existent (in 19 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 17 reviews)

More Pros and Cons

  1. "Great Airline to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ground Operations in Boston, MA
    Current Employee - Ground Operations in Boston, MA

    I have been working at JetBlue part-time (More than a year)

    Pros

    Very flexible with the work schedule. Flight benefit package is great. Good culture and people. Lots of room to move up within the company.

    Cons

    Management at the local level needs improvement. There is no sick time. Calling out sick will go against you and use up your Paid Time Off(PTO). You will get an occurrence for calling out sick which I think is ridiculous.


  2. "Simply the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Los Angeles, CA
    Current Employee - Intern in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than a year)

    Pros

    The Family environment is exceptional

    Cons

    nothing negative to say at all

  3. "Good Company To Work For"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time

    Pros

    The culture is great. Fresh and new idea. Lots of changes being made.

    Cons

    Because the company is changing and growing so much and so quickly, it's dealing with some growing pains.


  4. "Great company - very limited opportunities for growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    Crewmembers live the values (Safety, Caring, Integrity, Passion, Fun)
    Genuinely fun atmosphere
    Collaborative coworkers
    People love what they do

    Cons

    It can be difficult to advance due to people being generally happy in their roles and not wanting to leave due to the perks and fun environment. For people - especially millennials - who are upwardly mobile, it's easy to get frustrated at the lack of advancement opportunities.
    Managers are not always experts in their field and lack the knowledge to properly guide crewmembers, yet they expect crewmembers to "figure it out" and can beat them up due to pressure from the top.
    Work life balance is practically non-existent. It's more like busy/crazy busy, with no in between
    The pay. But this is par for the course industry wide.

    Advice to Management

    Give crewmembers a clear path to advancement - and if those opportunities don't exist, be more straightforward about it. Don't just work them to death and dangle a carrot in front of them only to say you don't have the budget to give them a raise or promotion.


  5. "JetBlue Airways"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at JetBlue full-time

    Pros

    JetBlue was an excellent company to work for. They care about their employees and they promote a positive work place.

    Cons

    Working in all kinds of weather. Working in a somewhat hazardous environment.


  6. "Ramper"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good company, good pay, good people.

    Cons

    At first crazy scheduling then years later it's better


  7. "Great Airline & Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at JetBlue full-time

    Pros

    Flight benefits is one of the best in the industry, profit sharing pay outs, 401k matching, health bucks come in hand to payoff some medical expenses, and additional discounts and incentives in the traveling market.

    Cons

    The hiring process and candidate notification is highly deficient as it can take up to 3-6 months for notifications, interviews, and or placement.

    Advice to Management

    Continue to promote the jetBlue values!!!

  8. "Awesome company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Salt Lake City, UT
    Current Employee - Reservations Agent in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time (More than a year)

    Pros

    Cares about everyone! Employees and customers!

    Cons

    I have nothing negative to say!


  9. "Ground Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue part-time

    Pros

    They live by their values. Great co workers, very friendly people all around.

    Cons

    I really cant think of any. Jetblue is awesome.

    Advice to Management

    I really cant think of any.


  10. "excellent starting point for narrowbody"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at JetBlue full-time

    Pros

    good benefits, clean station, good pay

    Cons

    lot of work, some equipment issues


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