JetBlue Reviews | Glassdoor

JetBlue Reviews

Updated October 22, 2017
782 reviews

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3.9
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782 Employee Reviews

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Pros
Cons
  • You will not have work/life balance; you will have work/more work balance (in 18 reviews)

  • Long hours, unpredictable work schedules due to flight delays (in 17 reviews)

More Pros and Cons

  1. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Long Island City, NY
    Current Employee - Intern in Long Island City, NY
    Recommends
    Disapproves of CEO

    I have been working at JetBlue part-time (Less than a year)

    Pros

    Great culture, the people are amazing and fun to work with, travel is a common interest for most of the team, work load is manageable and interesting, it's 100% OPPOSITE of getting coffee for your boss type of internship, you learn a lot about the travel industry if you haven't been involved before, everyone at the company is nice and open to talking to you, they give you the option to shadow other departments incase you are interested in multiple fields

    Cons

    Because it's a large company, it can take a while to get things approved but it always gets done

    Advice to Management

    Leadership is great!


  2. "jetblue flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in New York, NY
    Current Employee - Flight Attendant in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    good benefits, good company values/culture

    Cons

    Long time on reserve, hard to get a steady schedule

  3. "JetBlue is a great company to work for where they care about the employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Analyst IT CTS Support in Cottonwood Heights, UT
    Current Employee - Associate Analyst IT CTS Support in Cottonwood Heights, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at JetBlue full-time (More than 3 years)

    Pros

    Awesome benefits with things like profit sharing, stock purchase, and other programs. JetBlue really cares about its employees and has provided incredible support especially during time of tragedy or emergency.

    Cons

    Upper management can make advancing projects, ideas, or other effective improvements take an incredible amount of time. Far too much red tape. It can be hard to find advancement opportunities as everyone stays at JetBlue and not a lot of movement to new positions available because of this.


  4. "Great compnay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Los Angeles, CA
    Current Employee - Flight Attendant in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at JetBlue full-time (Less than a year)

    Pros

    travel, diversity and great management team.

    Cons

    none that I can think of at the moment.


  5. "Flight Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at JetBlue full-time

    Pros

    Fun place and cool people to work with

    Cons

    Hours and random calls to fly over night


  6. "Dispatcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispatcher in Long Island City, NY
    Former Employee - Dispatcher in Long Island City, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at JetBlue full-time (More than 8 years)

    Pros

    Great people, fun place to work

    Cons

    Commute is tough, heavy traffic al day

    Advice to Management

    Be more selective in hiring upper management


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Operations Crew Member in San Francisco, CA
    Current Employee - Airport Operations Crew Member in San Francisco, CA
    Recommends
    Approves of CEO

    I have been working at JetBlue part-time (More than a year)

    Pros

    Flight benefits of course, and the company really cares about their employees

    Cons

    Scheduling and hours could be better, being part-time and scheduled 5 days is a bit ridiculous

    Advice to Management

    Better work schedules would be nice!

  8. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at JetBlue full-time

    Pros

    Great product, love the customers and the people that we work with and interact at the same level and below

    Cons

    Some of the executive leadership has lost the original passion and values

    Advice to Management

    Give a consistent direction and vision and not knee jerking reaction to daily events, it confuses the front line crewmember's.


  9. "Flight Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Orlando, FL
    Current Employee - Flight Attendant in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at JetBlue full-time (More than 5 years)

    Pros

    Free flight benefits after probation.

    Cons

    First few years extremely hard. On call 3am-3pm, or 12-12. Can be called 1 minute before release, and work a 7-16 hour day. Must relocate to initial base assigned by the company. Usually New York or Boston. Pay not good, until about year 5.

    Advice to Management

    Get better health insurance. Let reserves have AM or PM preference.


  10. "Current Employee"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at JetBlue full-time

    Pros

    Flight Benefits are a plus.

    Cons

    Low pay due to collusion in the airline industry. Airline companies gentlemens agreement to keep wages low throughout the industry especially for service employees. Inconsistent management, middle level supervisors scared to make decisions.


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