I applied through college or university. I interviewed at JetBlue (New York, NY) in Dec 2015
Interview
Virtual Interview where I sat in front of my computer and answered via video + audio. First there was a sound check and video check where I could see how I presented myself. After starting the interview I could not see my recorded answers or re-record them. Overall it took 7-10 minutes.
I applied online. The process took 2 months. I interviewed at JetBlue in Mar 2015
Interview
I applied online and was invited to interview through an online portal where I saw the question and then was recorded answering the question. The questions were fairly simple just to determine experience, skills, and knowledge. If you get by that you are invited to interview at their headquarters and interview with actual people. You should definitely know their core values before walking in!!!
There was a brief 15 minute phone interview where they asked questions about what attracted me to JetBlue and why I wanted to work there. It was to make sure this would be a potential fit for me. The next interview was an in person interview in Queens with the hiring manager for the department you applied for and a recruiter. They had a script and asked questions about a challenge in a previous role and how you dealt with it. Just make sure you give specific examples and don't generalize. The staff was very friendly.
