Very easy process. Applications are available online. They conduct group interviews during the holiday season. All you need is good work ethic. Easy hiring process if you have previous customer service credentials. Students are typically hired as well.
Interview questions [1]
Question 1
Discuss a time you were faced with a problem within customer care and what was your solution?
I applied online. The process took 1 day. I interviewed at Kohl's in Nov 2011
Interview
Very easy interview process. Same question asked of all 5 applicants. All applicants offered seasonal employment. Good upfront company centric training, very poor on the job training. OJT non existent and led to under performing employees. Inconsistent job assignments, which also led to low productivity. Nice discounts offered to employees.
I applied online. The process took 1+ week. I interviewed at Kohl's (Cleveland, OH) in Sep 2016
Interview
Basic interview questions, went rather quickly. Availability an intigral key then experience after that. Sat in the office face to face with the assistant manager. She asked basic questions relating to common sense and gave scenarios as to how you would handle them
Interview questions [1]
Question 1
If you saw a co worker breaking company policy what would you do?