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      Kohl's

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      Customer Service Representative (CSR) Interview

      Apr 11, 2025
      Anonymous employee
      Forney, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Kohl's (Forney, TX)

      Interview

      I had a Phone interview and was hired on the spot. Super relaxed interview process. No drug testing, but i think that’s normal for retail not to drug test. Started almost a week later.

      Interview questions [1]

      Question 1

      Do you have open availability?
      1 Answer

      Other Customer Service Representative (CSR) Interview Reviews for Kohl's

      Customer Service Representative (CSR) Interview

      Jan 18, 2026
      Anonymous employee
      Kent, WA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Kohl's (Kent, WA)

      Interview

      Pretty good, for seasonal. They asked basic questions. But also be sure to have questions of your own. Do research of the company before hand is always a good rule of thumb.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

      Customer Service Representative Interview

      Mar 20, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Kohl's in Dec 2024

      Interview

      A video call interview through zoom that lasts roughly 15 minutes, and then a decision within 3 to 4 business days. This was for a seasonal position for the Christmas rush, so the process might be difficult for a long term position.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

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