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      Front-end Personnel Interview

      May 13, 2016
      Anonymous employee
      Dallas, TX
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 5 days. I interviewed at Kroger (Dallas, TX) in Aug 2014

      Interview

      Complete job application online; receive phone screening/interview; receive interview schedule and location by email. Group interview where multiple interviewees are interviewed by a hiring manager; interviewees are divided into groups ranging from 2-4 interviewees per group and given an assignment where each group is to select a product that Kroger sells and each members of the each group must present the product's selling features by relating stories about how they use the product and and how they can entice a customer into purchasing it.

      Interview questions [1]

      Question 1

      Are you available to work all shifts? Kroger stores open until 1AM, weekdays and weekends. If you disagree with you supervisor about an issue, what would you do? The issue can range from temperature of the store to policy issue. What does excellent customer service means to you?
      Answer question