Kroger Reviews

Pros

Most Past Experience Job Field Similar To Past Job.

Cons

Motivated person To get the Job Done

Pros

Small discount on Kroger brands.

Cons

Pointless and endless web based learning. These courses are delivered through an app called Fresh Start. These courses try so hard to teach common sense. And also try to teach you aspects about working at Kroger that are unrelated to working in a Pharmacy. If you don't do something in Fresh Start each shift, you are put on a bad list, which feels so childish to me. I wish Kroger Corporate bosses would realize that Pharmacy employees need to focus on dispensing meds, typing prescriptions, and communicating with patients in person and over the phone. Don't burden us with endless, pointless web based learning that has nothing to do with our jobs! If we make a mistake in our work, patients may get hurt. Our focus must be on the detail-oriented nature of our work. Kroger intentionally strains their pharmacy staff by cutting hours. Kroger makes it hard to punch in for your shifts. Pharmacy employees use an app to clock in / out that doesn't work very well. It uses GPS and sometimes that makes it difficult to punch in / out.

Pros

You have access to mental health counseling If you don't like your department, usually you will be able to switch 10% Employee discount for Kroger brand items, and 33% discount on all home and toy products

Cons

Customers were awful at our location because our management babied them, even giving them free pies and gift cards to get them to stop complaining about something that they weren't even in the right about At my location, there were some instances of management not stepping in when you were getting harassed by customers Sometimes you have so many orders for Fried chicken that you have no time for breaks or someone to take over for you Super Bowl and Thanksgiving are the worst I've ever experienced, and you will get the worst customers at this time too. Sundays are very busy after church, and the after church crowd is often the rudest. Management also did not show much respect for us, there was only one person who I could rely on to help me with anything or understood and emphasized with what we had on our plate.

Pros

Kroger has always paid me well based on each role I’ve ever had with them also including benefits vs the industry average. Recently more so in the current role I possess. For reference I started on the ground level and this is the only company I have ever worked for since the age of 15 and I hope to continue a career with this company until retirement. I love mentoring others to improve their success and satisfaction with their career while also assisting with helping them grow their income along the way to better provide for themselves and their families. Many people have done the same for me over the years. It’s the best part of the job thus far.

Cons

Honestly the only con is that I constantly deal with on a daily basis associates who blame others for their problems whether it be productivity, achieving results for the business, problem solving capabilities or economic disparities in their life and blame others for their issues instead of looking in the mirror like I did and asking myself what do I want out of this career while continuously improving. It is draining to manage people who continuously blame others for their disparities and self improve as I have. I have no additional education past high school nor did I have any kind of special advantages vs some. I just worked hard to improve the business overall as we all should for our employer to ensure its future success and additionally myself along the way which has allowed me to be where I am today.

Pros

I could shop after shift Vacation day and PTO

Cons

No work life balance and zero consistency in work schedule. They will gaslight you saying they just don't know the needs of the deli next week so they can't give you a consistent schedule. This place will leave you as a part time 20 then work you 39 hours a week. They will call you on your weekend because no one will stay longer than 6 months. The only way to move up higher in management is to brown nose until you are worshipping the ground they walk on. Managers are abusive and will make you feel bad for calling out to go to your grandma's funeral because "you're messing up their schedule". They act like they own you. I put in for a vacation 6 months prior and they called me every day to fill the shifts I would have worked.

Pros

They are desperate for workers, so the pay is higher and also because the store grosses more money than other stores. They are also more flexible with your schedule because they need you to work.

Cons

They aren’t holding any department heads accountable. They don’t support their employees. I never felt taken care of at different stages of my seven years with the company. On a store level, the management teams throughout the years have pointed the finger at subordinates to follow disciplinary procedures instead of coaching. I will never work for Kroger again. They still haven’t paid me my vacation. On a store level, my phone calls don’t get answered and on a corporate phone call level they sent me to a different department and all I got was a ticket number. I am owed my vacation pay. I emailed my two week notice and requested my vacation pay out.

Pros

Pay is consistent Got bonus (sick pay) when caught COVID Coworkers were nice They will most likely hire you

Cons

Everything in Clicklist is on a timer designed by people who sit at desks all day and have never done the work. There is an expectation to have less than 5 seconds between items scanned, regardless of the distance between two items (which is most often the entire store). The timer for running orders out to cars was 5 minutes at my store, no way to pause the timer if the customer had coupons to scan, and one couldn't stop the timer until the purchase had been paid for (which occurs after the coupons are scanned). Management, especially corporate, has developed unrealistic expectations of how fast things occur with real people and real issues. Myself and all coworkers were overworked with no benefits at minimum wage. There's a reason most stores have open interviews every day.

Pros

Modern technological implementations with mostly a modernized agile approach.

Cons

Even with modernized tech and processes, the culture at Kroger leaves a lot to be desired. More often than not upper management use techniques to get teams to do their bidding using a series of less-than-desirable practices. I was witnessed to engineering teams being forced to attend 6-7 hours of daily meetings. Likewise, during the next day would be yelled at “why isn’t the work done from yesterday”. I hope that in time, with enough effort, this culture will shift to the better and appreciate the hardworking talent Kroger has. All told, I do believe change has to happen from the top down.

Pros

LOTS of OT Experience in managing a small team and shrink. basics to management.

Cons

Overworked only 2 weeks of vacation after 3 years, 3 weeks after 10 years Hard to move up unless you suck up to upper-management (yes that means even if you mean well and have integrity, that will only get you like 10% of recognition).

Pros

On good days, management won't breathe down your neck and you can get things done the way you want.

Cons

Their hiring practices were not great, I had to work with some highly unmotivated people during my few years at Kroger. Managers from other departments had an unnecessary level of involvement in the front. Pay is/was incredibly uncompetitive.