There was a phone interview and then they followed up by zoom interview with 2 staff members. They asked a variety of questions about my past experience. About 2 weeks later they emailed with an offer
I applied through an employee referral. The process took 2 weeks. I interviewed at Liberty Mutual Insurance (Plano, TX) in Aug 2019
Interview
I had an initial phone screen with a recruiter. Then I came in the office for an in-person interview with a team supervisor and manager. The third step was a quick phone interview with one of the area managers.
I applied online. I interviewed at Liberty Mutual Insurance (Phoenix, AZ) in Apr 2017
Interview
Very detailed interview process to make sure you will be a good fit for the team and position. They made sure to have the team supervisor that you would be on participate in the interview, to try and make the best fit as possible. Very good interview process.
Interview questions [1]
Question 1
Name a time you handled a difficult customer and how were you able to resolve the problem?