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Liberty Mutual Insurance

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Liberty Mutual Insurance

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Liberty Mutual Insurance Reviews

70% Recommend to a Friend
Liberty Mutual Insurance President and CEO  Tim Sweeney
66% Approve of CEO
Recommend to a Friend
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Liberty Mutual Insurance President and CEO  Tim Sweeney
Tim Sweeney
416 Ratings

What people are saying about Liberty Mutual Insurance

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "poor management and pressure to succeed equated to poor ethics to meet sales numbers(in 377 reviews)
  • "There are good managers but also many mediocre and poor managers.(in 217 reviews)
  • "Bad Upper Management(in 130 reviews)
  • "Senior leadership is too far away from the work and making changes that impact the front line negatively consistently.(in 103 reviews)
  • "Obvious favoritism with no reason.(in 70 reviews)

Ratings by Demographics

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This rating reflects the overall rating of Liberty Mutual Insurance and is not affected by filters.

4.0Asian (100)
3.6Black or African American (169)
4.0Hispanic or Latinx (123)
4.1Indigenous American or Alaska Native (18)
4.7Middle Eastern (9)
3.0Native Hawaiian or Other Pacific Islander (10)
3.8White (542)
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Found 8,152 of over 9K reviews

Updated Oct 4, 2023

    1. 5.0
      Aug 17, 2023
      Claims Adjuster
      Current Employee, less than 1 year
      Marlton, NJ
      CEO Approval
      Business Outlook


      Hybrid schedule (in office 2 days a month), great base pay, background in insurance not needed, 6 weeks of training including licensing, reachable managers and help whenever you need it, schedule flexibility, great atmosphere and numerous opportunities to move within the company.


      Not a fully remote position, must live within an hour of a liberty mutual office.

      1. 5.0
        Sep 14, 2023
        Insurance Assistant Commercial
        Current Employee, less than 1 year
        CEO Approval
        Business Outlook


        - 2 month hands on training that caters to your way of learning. - Lots of support - Diversity Equity and Inclusion Huddles every week - Everyone is happy and enjoys their job. - Management listens and is supportive. - Great schedule and work life balance 9-5 job off weekends and holidays!!


        - Remote so after training the job can get a little lonely. Its important that you create friends during training and stay in touch. - you get breaks but if your customer takes too long on the phone it hurts your metrics if you are late to break or lunch which is unfair. The downfall is that it makes you feel back for taking your full break because being late coming back from your full break hurts your adherence as well.

      2. Join the Liberty Mutual Insurance team
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      Viewing 1 - 10 of 8,152 Reviews

      Liberty Mutual Insurance Reviews FAQs

      Liberty Mutual Insurance has an overall rating of 3.8 out of 5, based on over 9,159 reviews left anonymously by employees. 70% of employees would recommend working at Liberty Mutual Insurance to a friend and 62% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, Liberty Mutual Insurance employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Liberty Mutual Insurance. This rating has decreased by -1% over the last 12 months.

      70% of Liberty Mutual Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Liberty Mutual Insurance 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at Liberty Mutual Insurance to be culture, career development, benefits and the cons to be management .

      Popular Careers with Liberty Mutual Insurance Job Seekers


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      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


      Public Relations Account Supervisor

      Has talent acquisition ever called you after a final interview to inform you that you DIDN’T receive the position?


      Software Engineer

      Need Advice! I interviewed with a company last year. They presented an offer at the end which I declined because when I reached out to 2 people both of highlighted the toxic manager. Since I was in a good state I declined the offer even though it was better than what I demanded. They did connect me with HR who acknowledged some issues but was like nothing to do here. Fast forward another recruiter reached out last month. I asked him about the manager and it was the same at which point Contd…



      i completed a Hirevue for a company I’m extremely interested in last week. would it be a good move to reach out to a recruiter on linkedin expressing my interest in the role / why I’m a solid candidate for the role? for context I don’t have any comms with a recruiter just yet as the hirevue was automated


      Glassdoor has 9,159 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.