Liberty Mutual Insurance Reviews | Glassdoor

Liberty Mutual Insurance Reviews

Updated October 15, 2018
3,690 reviews

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3.3
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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
1,626 Ratings

3,690 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (52)

    "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Boston, MA
    Current Employee - Program Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time (More than 10 years)

    Pros

    Flexible work environment, great pay and benefits, strong company performance year after year, leadership integrity, developmental opportunity, global reach

    Cons

    As an established company in an established industry, making changes to modernize are difficult land from time to time the effort to make change has unintended impacts. Leading the organization through changes to create business value through best application of technology is a know challenge and the company is actively working to improve.

    Advice to Management

    Remain genuine to who you are while embracing the advantages of today's work environment.

    Liberty Mutual Insurance Response

    Jan 18, 2018 – Talent and Enterprise Services

    Thank you for your feedback here! We're happy you've been satisfied with your experience at Liberty Mutual, and we look forward to continuing to invest in you!


  2. Helpful (1)

    "IT employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior IT Project Coordinator in Dover, NH
    Current Employee - Senior IT Project Coordinator in Dover, NH
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time (More than a year)

    Pros

    Very high salaries, flexible work schedules (work from home, paid time off), great benefits all-around

    Cons

    "Re-Orgs", sense of company direction

    Advice to Management

    After mass-layoffs especially regarding the Agile transformation, you need to do a better job of immediately outlining a company direction. Employees feel like they are in a steady-state, and that can kill motivation.

  3. Helpful (1)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Claims Representative in Hunt Valley, MD
    Former Employee - Senior Claims Representative in Hunt Valley, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance full-time (More than a year)

    Pros

    Good company to work for.Good people ,salary, bonus program ,retirement packages and advancement opportunities

    Cons

    None. Great experience good place to work

    Advice to Management

    Keep up the good work


  4. Helpful (1)

    "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Liberty Mutual Insurance full-time

    Pros

    Solid leadership in place for the future.

    Cons

    Industry change will be a disruption.


  5. Helpful (1)

    "Lead Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time

    Pros

    Great mobility within the company, managers that are genuinely invested in your development

    Cons

    In a period of a lot of change, many reorganizations


  6. "Associate II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Liberty Mutual Insurance full-time

    Pros

    Great work life balance. Good place to work

    Cons

    Constant reorganization of company structure


  7. "Instructional Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Liberty Mutual Insurance full-time

    Pros

    Good salary and advancement opportunities

    Cons

    Constant reorganization and intermediate downsizing

  8. "Marketing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Liberty Mutual Insurance full-time

    Pros

    The entire company values a balanced work - life.

    Cons

    Very competitive/political moving into a higher position


  9. Helpful (1)

    "Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Liberty Mutual Insurance full-time

    Pros

    The people are amazing. I learned so much at my time in Liberty. I had some wonderful bosses that really invest in you and support you. There is a team approach not a top down approach which means everyone's ideas matter. They have a pretty amazing work life balance between flexible arrangements to work from home some days and a lot of vacation. They work in a very lean environment which prepares you for problem solving and the future of business is all lean. It is nearly impossible to be let go, as long as you do your job you have stability.

    Cons

    There unfortunately isn't much room for growth. People stay for years and years and only get a small bump in salary and compared to the industry isn't all that great. You also can be doing an amazing job, be top 3 in hires, make all of your managers happy and still be in the same job for 5+ years. It is almost impossible to grow, since there are few opportunities for management and you don't get recognized by management to even become a senior. One of the best companies I've ever worked for, but you feel stuck after some time with no where to go unless you are located in Boston, Texas, or Seattle. If you do well you get piled on with more responsibility until you burn out. There is a big focus on data analytics, which is great but it almost is too much of a focus where it takes away the human element. This is not good when large business decisions are based on this only, and they don't take into consideration other elements.

    Advice to Management

    Reward your people for doing well. Add levels of promotions to their career that are attainable no matter where they sit. Review someone's salary every now and again and see if it matches up to the amount of work that they take on.


  10. "Fantastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fair, Time off, Helpful, long term

    Cons

    Is it the best option to start at?

    Advice to Management

    -


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