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      Support Specialist (Retail) Interview

      Jan 7, 2022
      Anonymous employee
      Accepted offer
      Positive experience

      Other Support Specialist (Retail) Interview Reviews for Lightspeed

      Support Specialist (Retail) Interview

      Jan 8, 2022
      Anonymous employee
      Toronto, ON
      Accepted offer
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Lightspeed in Jan 2022

      Interview

      The interview process consisted of an initial 30 minute call with the with the HR manager which entailed a brief getting to know each other, what the company is about, what the job is about and what your expectations are regarding your career goals. After this there was an online timed assessment which included a role play with a customer. Finally there was zoom interview with two managers which lasted around an hour, it was made up of typical interview questions regarding previous experience, role plays and personal qualities that are applicable to the position.

      Interview questions [1]

      Question 1

      Describe someone you admire/look up to and why
      Answer question
      avatar
      Lightspeed response
      4y
      Hi, thanks for taking the time to share your feedback about Lightspeed. We're glad you enjoyed your interview experience with us!
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Lightspeed (Toronto, ON) in Dec 2021

      Interview

      - HR was kind, communicative, and efficient - Straightforward 3 step process: Phone, Technical test, Video Interview with managers - Responded within 24hours of each step, the process was completed in less than 2 weeks - Managers seem really great - Best Benefits EVER - Overall Excellent The only con I can think of is the time was very limited for the requirement of the technical test (probably to check time-management skills) but definitely doable. However, I enjoyed the technical test as it was not the usual computer evaluated test but an actual person who evaluates your answer.

      Interview questions [1]

      Question 1

      - Questions about how you would deal with different challenges in such a role - some previous experience questions - questions were not generic, make you think a little out of the box which I liked
      Answer question
      1
      avatar
      Lightspeed response
      4y
      Hi there, thanks for your outstanding review! We're absolutely delighted to hear that you had a positive experience and enjoyed meeting our recruiters and managers.