I applied online. The process took 3 weeks. I interviewed at Lightspeed (Paris) in Sep 2023
Interview
- first i had an interview with the recruiter who informed me about the position and asked me a few basic questions about my background/experience/interest in the position. after the initial interview, i had another round with the team manager and another manager where they asked me more specific job and skill-based questions
Interview questions [1]
Question 1
Tell us about a time that you provided excellent customer service
Hi There,
Thank you for the review, always helpful to read feedback. Although it did not work out this time, feel welcome to reconsider us another time.
Best of luck out there,
The Talent Acquisition Team
Other Launch Coordinator Interview Reviews for Lightspeed
I applied online. The process took 4 weeks. I interviewed at Lightspeed
Interview
Initially, my experience was positive. I quickly got an interview invitation, and the interviewers were welcoming. However, my experience went downhill because of communication problems. The company emphasizes fairness, respecting candidates' time, and ensuring a positive candidate experience. Sadly, my experience didn't match these values. After my second interview, I was promised a response within a week, but this deadline passed without any communication. In total, I reached out three times to ask about my application status. They told me I'd hear back within one more week because they needed more time to pick the best candidate. But even after this extra time passed, three weeks later, the company still didn't get in touch. While I understand that hiring can be complicated, being open and respecting candidates' time is essential. Just a simple update about the delay would have been nice. I was a bit disappointed to find out, after all those follow-ups, that they chose someone from within the company for the entry-level job. I want to highlight that my interactions with the talent acquisition manager were pleasant. However, it seems like there might be problems with how things are organized at a higher level. The communication and decision-making process didn't seem very well coordinated. I try to give companies the benefit of the doubt, but this experience made me question if the company really stands by its stated values.
Hi ,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was not a positive one.
We understand that a slow interview process can be frustrating and in your case there was a significant delay in conveying the final outcome. We do our best to make sure our process is quick and efficient, and if there are delays we try to communicate ahead to the candidates. It seems that this was not the case during your interview process.
We value your feedback and will look into this and ensure we improve.
Thank you for your interest in working with Lightspeed and we hope we get the chance to work with you in the future!
- The Lightspeed Talent Acquisition Team
Pretty slow in their responses and had to ask for follow ups but they were friendly. They did a first call with me which was very open and gives a lot of hope but leaves you hanging afterwards.
