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      LiveRamp

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      Customer Support Representative Interview

      Sep 18, 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at LiveRamp

      Interview

      Interviewing with LiveRamp was a highly organized process. All interviews were scheduled with a service called GoodTimes, which allowed the interviewee submit what days and timeslots they were available for the interview to conduct, which was extremely helpful considering my busy schedule. The interviews were conducted both over the phone and onsite, as well as an onsite presentation to capture your beliefs in the role you're interviewing for. All questions and tasked faced during the interview process are for LiveRamp to understand whom you are as a person to determine whether you are the correct candidate.

      Interview questions [1]

      Question 1

      Describe a situation where a client was frustrated with your company due to complications with the application or service, and what you did as a representative to ease the scenario and resolve the issue.
      Answer question
      1