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      LogicMonitor

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      Pre-Sales Engineer Interview

      Sep 17, 2019
      Anonymous Interview Candidate
      Austin, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at LogicMonitor (Austin, TX) in Aug 2019

      Interview

      Three cognitive tests followed by an in person interview in Austin, Texas which the company flew me down for. Provided a presentation on SaaS offering. After a week with NO feedback, I approached HR to find the status. Finally, heard that I did not get the job, but was offered NO REASON why I was not hired. After all my efforts, I deserve much more information. VERY UNPROFESSIONAL.

      Interview questions [1]

      Question 1

      What was a difficult situation you were in and how did you handle it?
      1 Answer

      Other Pre-Sales Engineer Interview Reviews for LogicMonitor

      Pre-Sales Engineer Interview

      Mar 11, 2020
      Anonymous Interview Candidate
      No offer
      Negative experience

      Application

      I applied online. The process took 2 weeks. I interviewed at LogicMonitor

      Interview

      I was contacted by one of LogicMonitor's recruiters and scheduled for a screening call. The agreed time came and went, and no call, no communication of any kind. I e-mail the company's recruiter (LM employee) twice asking if the call would be rescheduled. No response. This is incredibly rude, disrespectful, and unprofessional behavior. I spent time going through the "pre-assessments" and researching the company to make the interview productive. For a company that seems to put so much value on automated assessments, maybe they should have an assessment of proper business conduct and professionalism for their recruiters. To the recruiter: your behavior reflects very poorly on the company, and, most importantly, on yourself. Remember that this is a small world, reputations stick, and tomorrow the roles may be reversed and you may be looking to be hired by someone you mistreated as a candidate To LogicMonitor's management: If you are not reading these reviews, you should. The kind of behavior that some of your recruiters engage in are a symptom of corporate dysfunction that cannot be tolerated. After going through this, I am unwilling to work for LogicMonitor, buy your products, or recommend it to anyone. Business is not just about technology, it's about how you treat people
      1
      avatar
      LogicMonitor response
      6y
      Thank you very much for providing this feedback. I am very sorry that you had such a negative experience and want to assure you that this is not our typical process. While not an excuse, we had a recruiter exit the organization and I am afraid that transition did not happen as smoothly as we would have hoped. I believe that we have tried to reach out to you to communication our apologies personally and hope that you will please consider giving our process another chance. Again, I am sincerely sorry for you negative experience and I have already addressed this with my team. We have tried to make sure anyone else who was in process has been followed up with appropriately. We did not realize this situation had occurred and appreciate you bringing it to our attention. Sincerely, Heather Henry Sr. Director, Talent Acquisition

      Pre-Sales Engineer Interview

      Jan 14, 2019
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 days. I interviewed at LogicMonitor (Austin, TX) in Jan 2018

      Interview

      Phone Screen by Recruiter, Hacker Rank Test, Web Conference Interview with Hiring Manager, Onsite Interview with several members of Sales and Sales Engineering team, Mock Product Presentation, Wrap-up with Hiring Manager

      Interview questions [1]

      Question 1

      Tell me about a time where you were meeting with a difficult customer, how did you handle it?
      1 Answer
      avatar
      LogicMonitor response
      7y
      Dear Employee, We appreciate your writing this review! It’s always a pleasure to hear that one of our candidates has had such a great experience interviewing with us. We’re excited to have you on board! From application to offer, it’s our mission to ensure that our candidates know what to expect and feel prepared throughout the hiring process. When it comes to bringing on new talent, we strive to streamline the process as much as possible, but 4 days might be a new record for us! Being able to reach out to a candidate and extend an offer so quickly is an accomplishment our recruiting team is proud to have achieved. We’re grateful for the effort you put into interviewing with us and we’re glad you’ve joined the team for the exciting journey LogicMonitor has ahead! We look forward to you accomplishing great things with us! Warm regards, Stacey Richey Director, Talent Acquisition