I applied online. The process took 1 day. I interviewed at Lumen (Seattle, WA) in Sep 2014
Interview
It went well. I liked the two managers who interviewed me, and they liked me immediately for my experience. They wanted someone who was educated and had the skills to excel in the collector position, but who also wanted to seek higher level opportunities with the company.
Be patient. The turn around time for the interview to hire process can take up to 60 days. The majority of internal workings are delayed. Your patience WILL be tested every single day in one form or another.
Interview questions [1]
Question 1
Questions focused on determining your time management abilities.