I applied online. The process took 1 week. I interviewed at Lumen in May 2010
Interview
I was contacted by HR for a phone interview after application on their website. The phone interview was with the hiring manager and took place the following day. The total amount of time spent on the phone was approximately 30 minutes. I was informed I would be next meeting face to face with the hiring manager. This interview took place approximately 4 days following the phone interview. The meeting went very well. Quest employs a interview process derived from an internal manual to ensure consistency across candidates and questions were very standard surrounding coaching and leadership. Upon completion of the interview, which took approximately 1-1/2 hours, the hiring manager indicated the next step would be to meet with his supervisor. The manager further went on to explain the interview would take place rather quickly. I left the interview with an expectation of contact to conduct the final interview. After no communication for 4 business days, I contacted the hiring manager to inquire about the next step. I recieved a response that the position had been filled by an internal candidate.
Interview questions [1]
Question 1
Tell me about a time you had to motivate an employee. What did you do? What were the results, either positive or negative.
There were a series of what seemed like HR created questions asked. The hiring manager was friendly and relevant questions pertaining to the position were asked and answered. The questions were behavioral, experience related and exploratory.
Interview questions [1]
Question 1
Describe a time when you predicted one outcome and then it went a different direction. What did you do?
I applied online. I interviewed at Lumen (Minneapolis, MN)
Interview
Active testing followed by Panel interview Panels include multiple participants with diversity focus. Multiple levels of approval. The recruiter reached out, I did the test and negotiated for the base and commissions
I applied online. I interviewed at Lumen (Basingstoke, England) in Jan 2020
Interview
Very poor and not organised . No real structure. Staff turned up late . They seemed not interested. HR got confused. No follow up . No real update on time