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      Lumen

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      Customer Service and Sales Representative Interview

      Jul 1, 2015
      Anonymous employee
      Altamonte Springs, FL

      Other Customer Service and Sales Representative Interview Reviews for Lumen

      Customer Service and Sales Representative Interview

      Apr 13, 2016
      Anonymous employee
      Kenosha, WI
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Lumen (Altamonte Springs, FL) in Jan 2011

      Interview

      First, there was a typing skill/speed test then, the interview with either one or several possible supervisors, each one would be asking a specific question. There was one that requested to sell an object in the room.

      Interview questions [1]

      Question 1

      present several situations with specific tasks -request a description of problem, action taken and outcome
      1 Answer
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Lumen (Kenosha, WI) in Apr 2016

      Interview

      HR called to see if I was interested in interviewing with team leader, interviewed with who would be my direct supervisor, then got conditional letter of employment pending background and drug test

      Interview questions [1]

      Question 1

      Honestly, it felt like more of a conversation than a formal interview. Basically talked about the industry, personality-type questions, tenets of sales, role played a call.
      2 Answers
      1

      Customer Service and Sales Representative Interview

      Nov 20, 2015
      Anonymous employee
      Boise, ID
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Lumen (Boise, ID)

      Interview

      It was organized, asked typical interview questions, what caught me off guard was they want to do a role play, where you try to sell them something while on a call. It was challenging but great!

      Interview questions [1]

      Question 1

      Describe a time when you had to sees slate a serious situation.
      Answer question
      6

      Customer Service & Sales Representative Interview

      Jun 27, 2015
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Lumen

      Interview

      Very professional, process took about a week all interviewers extremely informant, very good company to work for, excellent benefits, rewarded and acknowledged for exceptional performance, great, great, great place to work recommend 100 percent

      Interview questions [1]

      Question 1

      Basic Star method questions
      Answer question