I applied online. The process took 4 weeks. I interviewed at Lush (Oxford, England) in Sep 2017
Interview
In depth group interview, different tasks, assess your character and confidence. If successful you get a trial shift and they watch you with customers. Found this to be so much fun and they installed me with a lot of hope. Then received an email saying I’d been unsuccessful because I hadn’t asked enough “open questions”, however I had made multiple sales, and spoke to a lot of customers. I was efficient at restocking too. Genuinely couldn’t see a reason why they rejected me, felt a bit personal if anything! Their reasoning seemed like a reach. I don’t agree with their interview process, it’s quite soul destroying after you put in so much effort, only to be let down with one piece of disappointing feedback.
It was a group interview, very unconventional, hands-on, and activity-based, teamwork. They expect you to know their company values and ethics, which will carry over to your role. It was very relaxed and they made me feel very comfortable and heard.
I applied online. I interviewed at Lush (London, England)
Interview
Was offered an interview and it was fairly casual - in the cafe, and it only lasted around 45 minutes. Pretty much immediately after I was offered a trial shift, and I went and it was kind of horrible because we didn’t know anything about the products, and it also wasn’t very busy so it felt like we were competing with each other to get a customer’s attention, only to not even be able to give them proper information and just have to guess. It was a bit embarrassing and we didn’t get paid either, but we got a free shower gel. I found out I got the job on the way home from the trial shift.
I applied in-person. I interviewed at Lush (Cardiff, Wales)
Interview
Onboarding session and then a practice shift which involved you sitting customers down and demonstrating products on them. Lasts around an hour, and it’s done in groups of trial shifts.
Interview questions [1]
Question 1
What my availability was and if i could work 3 days a week.
