The interview was fairly quick and simple. I was taken into a room with two people and asked to take part in a role play where I was a customer assistant and one of the interviewers posed as a customer whilst the other observed. The customer wanted to make a special meal with Parma ham but we didn't have the correct ingredients in stock so I had to offer alternatives to suit the customers needs whilst being polite and friendly. I was given a few sheets of paper with information on the different products and services on offer and a short amount of time to make notes before the role play began. After this I was asked to evaluate my own performance and offered a job.