I applied online. The process took 2 days. I interviewed at Marriott International (Bristol, England) in Nov 2015
Interview
I received a phone call asking me to attend an interview. When arriving at the hotel I was asked to take a seat while I waited for the front office manager to meet with me. When he arrived, he greeted me very politely and asked me to follow him through to the bar where we sat for my interview. He was very chatty and happy which made me feel relaxed and at ease. My interview lasted an hour and 40 minutes. However, the time flew by and I didn't realise until after I left the interview. I was then invited back for a second interview with his manager who had to approve of interviewees before a candidate could be taken onto the next stage. Both interviews were professional yet relaxed and somewhat enjoyable.
Interview questions [2]
Question 1
Please explain a time that you had to remain calm in a stressful situation.
I applied through an employee referral. I interviewed at Marriott International (Bristol, England) in May 2017
Interview
I had two interviews. The main one which and then a meeting with the hotel manager afterwards which was very casual, questions like ‘why hotels?’ There were 6 topics in the initial interview but if you have any customer service experience they’ll be a breeze.
Interview questions [2]
Question 1
Adaptability/Stress Tolerance (like ‘tell me about a time you worked through a stressful situation’) Contributing to teams (‘Describe a time you had to work with someone who was tough to work with’). Time Management (‘Describe a time you had to complete several problems in limited time’). Problem solving and decision making (‘Tell me about a time you had to overcome a challenge to complete a task or goal’). Initiative (‘Tell me about a time you did more than was asked of you in your job’). Customer Relationships (‘Describe your favourite customer service moment’)