Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      MassMutual

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: MassMutual reviews | MassMutual jobs | MassMutual salaries | MassMutual benefits | MassMutual conversations
      MassMutual interviewsMassMutual Client Engagement Manager interviewsMassMutual interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Liberty Mutual Insurance
      3.8★Compensation & Benefits
      avatar
      Progressive Insurance
      3.9★Compensation & Benefits
      avatar
      USAA
      3.8★Compensation & Benefits
      avatar
      Travelers
      4.1★Compensation & Benefits

      Client Engagement Manager Interview

      Feb 14, 2019
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at MassMutual

      Interview

      One of the strangest interviews I have ever taken part of. I applied online and within 24 hours had been selected for a phone screen. Was called a day early for my phone screen and was caught off guard. The interviewer admitted that it was their mistake and we would talk the same time the following day. I received my call the next day, 20 minutes late. During the initial application was asked the standard background questions (residence, education, etc.) Fast forward to the phone screen and I can hear the interviewer pull out a piece of paper to ask these questions again and mark off their sheet. This was not conversational at all, more like filling out a questionnaire with your doctor. I was asked about my background and was then asked if I had any questions about the role. I had plenty of questions that I wanted answers to. Unfortunately, the interviewer could not answer a single question about the role or process. After being unable to answer my questions, I was then asked “for {their} own knowledge” what does continuing education and licensing consist of. She then throws in at the end of the call that she forgot to include a required second license to the posting in order to be considered for the role, which I do not have. I was later emailed that that specific license was a requirement and could not be considered for the role. Tough to gauge role/fit when the company recruiters do not have a working knowledge of roles, company, or process.

      Interview questions [3]

      Question 1

      Where do you live?
      Answer question

      Question 2

      Did you graduate college?
      Answer question

      Question 3

      Describe your background
      Answer question