MassMutual Interview Questions | Glassdoor

MassMutual Interview Questions

Updated Jun 26, 2017
323 Interview Reviews

Experience

Experience
62%
27%
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Getting an Interview

Getting an Interview
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23%
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1

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Candidate Interview Reviews

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  1.  

    Accepted Offer
    Negative Experience
    Average Interview

    Interview

    It was fine, a little disingenuous. Casual in nature and conversational, but leader of organization was somewhat disengaged and asked Qs, but didn't appear to be listening though.

    Interview Questions


  2.  

    Sales Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience

    Interview

    Phone interview than interview in person . The individual have no clue how to interview and was a waste of my time. Especially have 20 years of experience being interviewed by someone with no sales experience is a waste of my time!.

    Interview Questions

  3.  

    Call Center Representative Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at MassMutual (Charlotte, NC) in June 2017.

    Interview

    Took about 40 mins. Were all situational questions. Example.... how would you handle an irate customer that needed results in a short amount of time? Talked through resume and the interview was basically over.

    Interview Questions

    • How would you handle an irate customer that needed something done in a short period of time?   1 Answer

  4.  

    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at MassMutual.

    Interview

    Intense and long interviews. A total of 3 interviews before job offer. The first interview was with HR. The second was with the hiring manager. The third was with HR and the hiring manager.

    Interview Questions


  5.  

    Financial Advisor Trainee Interview

    Anonymous Interview Candidate in Reno, NV
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through other source. I interviewed at MassMutual (Reno, NV) in May 2017.

    Interview

    A local satellite contacts you saying they've found your resume on social media and have sent you an email invitation for phone interview; you schedule with some third-party meeting service for a phone interview date and time for the manager to call you...all that day you hear nothing, weeks later you get another robo-email request for phone interview.


  6.  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 4+ weeks. I interviewed at MassMutual.

    Interview

    I had a phone screening followed by two "task based interviews". The first was a personality test and the second was compiling a list of 200 names to build your network. They are very willing to hire anyone willing to do this tough work

    Interview Questions

    • Tell me about a time you had to give someone negative feedback   Answer Question
    • Tell me about a time things didn't go according to plan   Answer Question

  7. Helpful (1)  

    Financial Consultant Interview

    Anonymous Employee in Enfield, CT
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at MassMutual (Enfield, CT).

    Interview

    3 rounds of interview. first was telephonic with recruiter, went over basic questions : skills compensation & past achievements and other two were personal - meeting with team and senior management. Average difficulty; state your achievements, projects you've worked on, situation where you resolved conflict.

    Interview Questions

  8.  

    Financial Advisor Interview

    Anonymous Interview Candidate in Phila, PA
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at MassMutual (Phila, PA) in April 2017.

    Interview

    The interview process was very welcoming and informational. I first had an over the phone interview. I had to be very persistent to keep getting the next interview process. Make sure it is what you want to do!

    Interview Questions


  9.  

    Call Center Interview

    Anonymous Employee in Hartford, CT
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at MassMutual (Hartford, CT) in April 2017.

    Interview

    The entire process from Application to off took about a month. There was an initial phone interview with a recruiter, then an interview with two managers who were friendly. I received an offer less than a week later contingent on passing a background check.

    Interview Questions

    • Basic customer service call center questions. Know the product.   Answer Question

  10.  

    Operations Consultant Interview

    Anonymous Interview Candidate in Springfield, MA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 4+ weeks. I interviewed at MassMutual (Springfield, MA) in April 2017.

    Interview

    The one interview that mattered was with the Director. Right off the bat she was inappropriately dressed. Also, I was never really asked any intelligent questions. I don't know how she is director.

    Interview Questions

    • Do you know so and so? Do you know this other person?   1 Answer
    • Why do you want to work here? Twice asked   1 Answer
    • Do you know the person who was in this role before? He worked at your company.   1 Answer
    • I will have some pricing positions available soon because some other people are leaving. Would this interest you if this current position doesn't work out?   1 Answer

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