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MassMutual Reviews

Updated February 15, 2018
879 reviews

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
351 Ratings

879 Employee Reviews

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Pros
  • great benefits and great training (in 36 reviews)

  • Very flexible with work-life balance; great people in the organization; nice relaxed atmosphere with casual attire permitted (in 36 reviews)

Cons
  • Full commission, there's no base salary (in 23 reviews)

  • You start out in a commission based only environment but if you have the work ethic this can work out to your advantage (in 30 reviews)

More Pros and Cons

  1. "An amazing opportunity for the RIGHT person!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Flexibility and autonomy to run your own business. Lots of guidance and support with marketing, sales techniques, compliance and new business processing. No territories, can work with anyone. No income ceiling!

    Cons

    If you lack discipline it will not be the right career for you. You are your own boss, so you will be responsible for creating your own structure.


  2. "Only Con is Commission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Services Professional in Austin, TX
    Current Employee - Financial Services Professional in Austin, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than a year)

    Pros

    Getting to meet new people and work at your own pace in a friendly environment

    Cons

    There is no base payment structure, only commission

    Advice to Management

    For new employees, implement a small base (20k perhaps) so they are not left with nothing

  3. "great place if you hustle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Insurance Sales Agent in Los Angeles, CA
    Current Employee - Insurance Sales Agent in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    if you work hard and are self reliant its a great place

    Cons

    gotta work hard- nothing is handed to you

    Advice to Management

    maintain the vision of product first


  4. "The Best Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than a year)

    Pros

    10 years in a row received a Best Place to Work Award from San Antonio Business Journal. 2 years running named the #1 money management firm in San Antonio by the San Antonio Business Journal

    Cons

    not enough fridge space for lunches

    Advice to Management

    glad you started teaming new agents with Senior Lvl Specialists and agents


  5. Helpful (1)

    "Financially strong company with excellent reputation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Representative in Atlanta, GA
    Current Employee - Registered Representative in Atlanta, GA

    I have been working at MassMutual full-time

    Pros

    Flexible schedule, great people, limitless opportunity for income

    Cons

    Too many products to choose from.

    Advice to Management

    Match new advisers with seasoned advisers for mentor relationship


  6. Helpful (3)

    "It's for those with a business owner mindset!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Walnut Creek, CA
    Current Employee - Anonymous Employee in Walnut Creek, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 10 years)

    Pros

    Professional Environment
    No Micromanaging
    Excellent training & development program
    Paths to management & executive leadership readily available
    Provide Comprehensive Planning for clients, not JUST insurance or JUST investments

    Cons

    Have to really work hard the first couple of years (think 'business OWNER')
    If you need day to day micromanagement from others, you wont make it

    Advice to Management

    Seek out the millenials, many are seeing no future in cuurent 'jobs' working for others


  7. Helpful (1)

    "Great Company to Start Out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Support in Springfield, MA
    Former Employee - Operations Support in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than 3 years)

    Pros

    This was my first job out of college and for the most part I enjoyed working there. They offered excellent benefits and although they did end up outsourcing my department and forcing everyone to re-interview for their jobs, most were re-hired and those that were not were offered generous severance packages.

    Cons

    Managers were not all on the same page about company policies. When my department got a new manager, she decided that working from home would no longer be an option for our department, so I left the company as that was important to me at the time, and is even more so now.

    Advice to Management

    Open up many of the data entry, or operations support rep positions to independent contractors. I would love to work for this company again, but am no longer residing near HQ. I would jump at the opportunity to do my old job as an IC, however.

  8. "The right place at the wrong time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Professional in Milwaukee, WI
    Former Employee - Financial Services Professional in Milwaukee, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Freedom and flexibility, in depth training on products and services, professional support staff.

    Cons

    Not much a fault on the company, but it helps to be incredibly well connected before going in. With that being said, much of my experience came from trial and error concerning networking and marketing approached.

    Advice to Management

    Keep doing what you're doing. Perhaps invite new agents to tag along and learn, especially if they do not have a large warm market.


  9. "MassMutual Oregon, Lake Oswego"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Lake Oswego, OR
    Current Employee - Anonymous Employee in Lake Oswego, OR

    I have been working at MassMutual full-time (More than a year)

    Pros

    The positive culture and comradery is something you strive for in the workplace! Working with such a great group of people, where everyone is helpful and working as a team is incredible.

    Cons

    The work that agents do is not easy and is not for everyone. The hours and effort needed to be successful is hard, but from what I have witnessed, the potential is worth the pain!


  10. "Consultant, Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual full-time

    Pros

    Great benefits except only OK health care. Reasonable hours.

    Cons

    Lack of clear marketing strategy across company. Advancement by croneyism rather than merit.

    Advice to Management

    Replace most of your VPs. They are stale and waste too much time with internal politics.


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