MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated November 14, 2018
974 reviews

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3.5
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Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
393 Ratings

974 Employee Reviews

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Pros
Cons
  • "No base salary, all commission based" (in 24 reviews)

  • "Solely commission based salary can be challenging" (in 30 reviews)

More Pros and Cons

  1. "Financial Adviser"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Flexible, competitive, high rewards for success

    Cons

    Commission only. Fees for desk and E and O insurance


  2. "Financial Services Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Great culture, lots of people available to gain mentor advise from

    Cons

    Only commission, initial sales based on your own "natural market"

  3. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MA
    Former Employee - Anonymous Employee in Springfield, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than 3 years)

    Pros

    MassMutual has great benefits for employees

    Cons

    Great opportunities for upward growth if in Headquarters office


  4. "Agency Recruiting Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends

    I have been working at MassMutual full-time (Less than a year)

    Pros

    Exception team to work with.

    Cons

    Alot of hard work and grind to get your own process down.


  5. ""Financial Sales Professional""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Sales Representative in Fort Lauderdale, FL
    Former Employee - Financial Sales Representative in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Strong company, good product, flexibility on schedule

    Cons

    Leadership non-existent, uncertainty, paying fees, GA's in charge

    Advice to Management

    Teach your people, don't just throw them out in the wild. Find an effective way to coach and inspire others do to BETTER


  6. "Financial advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at MassMutual full-time

    Pros

    Flexible , great benefits, great pay,

    Cons

    Training program , poor management, incentives


  7. "Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Consultant in Springfield, MA
    Former Employee - Consultant in Springfield, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than 5 years)

    Pros

    Flexible work schedule is available.

    Cons

    Management lacking in knowledge of reports' functions. Their review process has changed and still only adequate. No room for advancement.

    Advice to Management

    Management needs to emphasize and practice teamwork across the whole company.

  8. "Mass is a great place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Great work environment. Exceptional team.

    Cons

    The underwriting process can be lengthy


  9. "Marketing Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Coordinator in Charlotte, NC
    Current Employee - Marketing Coordinator in Charlotte, NC
    Recommends
    Positive Outlook

    I have been working at MassMutual full-time (More than a year)

    Pros

    Great culture! Work/life balance is encouraged, training and development opportunities and great atomosphere to work in.

    Cons

    Could use more healthy snack options in breakroom or in building.


  10. "No base salary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor in Jackson, MI
    Current Employee - Financial Advisor in Jackson, MI

    I have been working at MassMutual full-time

    Pros

    Management very helpful, friendly culture

    Cons

    must like cold calling, straight salary


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