MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated February 20, 2019
1,002 reviews

Filter

Filter


3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
404 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "No base salary, all commission based" (in 25 reviews)

  • "Want you to just bring in friends and family for appointments" (in 24 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Data Scientist in Boston, MA
    Current Employee - Senior Data Scientist in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    -- Reliably high performing company that is top of its field (ranks 2nd out of 18 large insurance companies)
    -- Strong and diverse team of data scientists
    -- Many opportunities for career and technical development
    -- Collaborative team culture
    -- Excellent benefits and compensation
    -- Flexible hours and work from home
    -- Many opportunities for outreach, volunteering, and hackathons
    -- Ethical and positive company culture
    -- Great work life balance

    Cons

    -- Communication from leadership and between parts of the company could be improved
    -- Hierarchical company structure (though there is an effort from leadership to change this)
    -- Staying on the cutting edge means it's difficult to know what's coming 2 years down the line

    Advice to Management

    Keep up the great work! The only advice would be to communicate your vision more.


  2. "Great work environment!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at MassMutual full-time

    Pros

    The people were extremely helpful.

    Cons

    There are none that I can think of.

  3. "Great Place For Millenials to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant in Springfield, MA
    Current Employee - Consultant in Springfield, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MassMutual full-time (Less than a year)

    Pros

    -Casual dress everyday. The motto is "Dress Appropriately". This means jeans!
    -Flex hours. You come in pretty much when you want to in the morning and leave when you want in the evening as long as you work your 40 hours. Depending on your department, managers are super flexible with your time. I've had the ability to change my schedule for doctor's appointments, family commitments, and various other "life" things.
    -They encourage remote work! Whenever there is a snow storm or I have something going on at home, I work from home! It's so awesome. Many people have regular work from home days they coordinate with their managers. Some people even do "condensed" schedules where they only work 4 days a week.
    -They pay almost 100% of costs if you go back to school (grad or undergrad!)
    -They have a gym on site with work out classes (yoga/HIT/etc.)
    -They have a farmers market and food truck days in the summer
    -They have a masseuse that comes in a few times a week that does massages for $1 a minute (15 and 30 min appointments)
    -They offer corporate discounts for local ski mountains, events, and more.
    -The cafeteria is awesome. They have a huge selection of delicious food. Much of it is actually healthy also.
    They have dedicated "meditation rooms" that I try to go to at least once a week with yoga mats, blue tooth speakers, sound proof walls, etc.
    -They have regular networking events (cocktails and snacks!) for young employees.
    -They have insanely good benefits! (My favorite being almost 5 months of maternity leave?!?!)
    -THE PAY REALLY WELL!!!!! And that's what we all really want right?

    Cons

    It's in Springfield, which isn't the nicest city in the world, to put it nicely.
    Upper management seems unapproachable.

    Advice to Management

    I wish there was a more clearly defined path to career advancement.


  4. "Amazing Team."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Southfield, MI
    Current Employee - Employee in Southfield, MI
    Recommends
    Positive Outlook

    I have been working at MassMutual full-time (Less than a year)

    Pros

    The individuals at this company are some of the most elite, competent, passionate, and genuine human beings I have ever met, and I have the pleasure of working with them everyday. Our CEO, Manny Amezcua, is an incredibly hardworking leader who wakes up with an unknown determination every single day to make this the greatest company in the greater Detroit area. I have never been somewhere where everyone is truly striving to be their best and treat each other, and more important their clients, as family.

    I also find it incredibly unique that we have the backing of such a large corporation with our MassMutual home office in Massachusetts, but get to operate as our own company and firm as MassMutual Great Lakes under the direct stewardship of our CEO. So it's like we're this well-known brand name, but we get to reinvent ourselves to be as daring and different and better, however we choose to see fit.

    Our department heads prioritize development, training, the culture, giving back to our community and to Detroit, and our families, and of course our clients, and I myself have just never seen anything like it. It's a special place and a committed one at that. Still growing and learning and changing, but never satisfied with being average or "good enough".

    It's not just an "insurance company". They are committed to doing things differently and are striving to shake up the industry. #TMD

    Cons

    The career is hard, but if were easy then everyone would do it. It takes a very unique, hardworking and humbled individual to make it in this career, but if you can make it, it's an incredible way to make a living.


  5. "Typical Corporate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Good cafeteria, Good people, Good projects.

    Cons

    Lack of promotions. Redundant meetings.


  6. "Sink or Swim"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Services Professional in Tucson, AZ
    Former Employee - Financial Services Professional in Tucson, AZ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Lots of freedom.
    Basically your own boss.

    Cons

    No management help.
    New office A LOT of hiccups.
    Mostly insurance sales.
    Fully commission from the start.


  7. "Decent products, but need more than that"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in Raleigh, NC
    Former Employee - Financial Advisor in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at MassMutual full-time (More than a year)

    Pros

    Decent to good products, if you know people can be successful, good commissions. Okay marketing strategy and nice office.

    Cons

    Management is over promising and sells the career. They think the training and mentor ship they provide works, but it’s not enough and it doesn’t. They will probably tell you that the people that don’t make it is their own fault, but in reality it’s both management and the persons fault. Sometimes the firm can be very arrogant and I questioned whose interest they really had in mind at times. They tout the products, but it is so much more than that. Always promoting mass mutual, and they put the Advisor in a bad position versus independent advisors. I did not tend to see many high net worth clients at Mass.

    Advice to Management

    Be more transparent and realistic.
    It’s not all about the products and Mass Mutual.
    Focus on developing advisors or they will continue to fail.

  8. "Very busy, average salary, good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Associate in Springfield, MA
    Former Employee - Implementation Associate in Springfield, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than 3 years)

    Pros

    Benefits are the best I've ever had. As of 2017, pension, minimum 22 vacation days, casual work attire. Computers and technology employees use are very good.

    Cons

    Frequent layoffs. Morale a challenge at times.


  9. "Friendly Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Friendly, Family oriented, Stable, Customer focused

    Cons

    Lack of leadership and accountability

    Advice to Management

    Make it a priority to recruit external high caliber diverse talent


  10. Helpful (1)

    "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at MassMutual full-time (More than 3 years)

    Pros

    Positive environment, great benefits, challenging position, continued learning opportunities

    Cons

    unreliable, hard to move up