MassMutual Reviews

Updated May 7, 2021

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3.9
71%
Recommend to a Friend
89%
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
640 Ratings
Pros
  • "Good work environment and benefits(in 71 reviews)

  • "great benefits for part time worker(in 70 reviews)

  • Cons
  • "Financial advising is commission based job(in 43 reviews)

  • "No base salary: 100% commission based(in 35 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of MassMutual and is not affected by filters.

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    1. 5.0
      Current Employee, less than 1 year

      Good place to work

      May 6, 2021 - Financial Services Representative in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good training program and strong management

      Cons

      commission based and find your own clients

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    2. 1.0
      Current Employee, more than 3 years

      Disappointed in branch.

      Apr 21, 2021 - Administrative Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cannot think of any at the moment.

      Cons

      In the years I have been employed through a MassMutual branch, the work environment has worsened. I receive no benefits because the advisors are contracted through MassMutual, but claim to be their own entity . I wish I knew this before I started working here. The average pay for my position states it is 39K with bonuses...I receive what a fast food restaurant manager or a warehouse worker would make hourly and bonuses are not given even though I am the one that completes all of the applications, lab requests, follow ups and meet one on one with clients when the agents are too busy. If you take sick days due to private matters for your health, you are still required to work from home since there are no sick days or PTO. If I want to receive my full check, no matter how sick I am I have to answer emails and complete other tasks that could be completed upon my return. No respect whatsoever for a low paid employee. Disappointed that a young woman cannot thrive in this company because of the treatment received.

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    3. 5.0
      Current Employee, more than 1 year

      Digital Experience is a great, fast-paced place to practice design

      Apr 27, 2021 - Product Design Lead in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team of other designers with regular reviews to help you with problem approach and solutions. As a designer, you work with agile squads to help them discover their needs, apply research and develop concepts and detailed designs. Problems are interesting. Solutions are rooted in building the best technology from scratch.

      Cons

      Not all design roles are part of Digital Experience or Data Science, which are more Agile / transformational in nature.

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    4. 4.0
      Former Employee, more than 5 years

      Good company to work for

      May 7, 2021 - Business Operations Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits were fantastic. Very good coverage and not as costly as other employers

      Cons

      Communication overall could be better

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    5. 4.0
      Current Employee, less than 1 year

      What it feels like to work for a good company

      May 2, 2021 - Digital Operations 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Collaborative Empathic to social and current issues Professional Stable Remote with great benefits LGBT friendly Understanding colleagues

      Cons

      Can be hard to keep up at times with so many changes at Coverpath. Micromanaged very minimally though.

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    6. 4.0
      Former Employee, more than 10 years

      Leadership

      May 3, 2021 - Director, Sales Engineering 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Overall leadership provides strong, fair leadership.

      Cons

      Couple leaders lead through fear/threats.

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    7. 5.0
      Current Employee, more than 1 year

      Great Design Team

      Apr 27, 2021 - Senior Product Designer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, team collaboration, upper management support, interesting work, work life balance like I have not experienced in past positions

      Cons

      Growing pains (Design team in high demand, team is actively hiring more designers which will be a big help though)

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    8. 5.0
      Current Employee, more than 3 years

      Great Company. Great Culture.

      Apr 25, 2021 - Actuarial Consultant in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Culture. Flat organization. Ethical business practices. Great social activism.

      Cons

      Being so flat it can be hard to be promoted and advocate for higher pay relative to colleagues in the same role.

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    9. 4.0
      Current Employee, more than 10 years

      Wholesome

      Apr 25, 2021 - Workforce Management Analyst in Springfield, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits, positive missions, a lot of amenities in office, flexible schedules. Behind the times technologically and can be hard to move around but overall a fair place to work.

      Cons

      Technology is very old school

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    10. 5.0
      Current Employee, less than 1 year

      Awesome Company

      Apr 27, 2021 - Administrative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      D&I initiative, Benefits, COVID response

      Cons

      Collaboration across teams not always supportive

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    Viewing 1 - 10 of 1,489 Reviews

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