MassMutual Reviews | Glassdoor

MassMutual Reviews

Updated July 18, 2018
932 reviews

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
MassMutual Chairman, President, and CEO Roger W. Crandall
Roger W. Crandall
381 Ratings

932 Employee Reviews

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Pros
Cons
  • "Full commission, there's no base salary" (in 23 reviews)

  • "Want you to just bring in friends and family for appointments" (in 22 reviews)

More Pros and Cons

  1. "Good place to learn sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MA
    Former Employee - Anonymous Employee in Springfield, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at MassMutual full-time (More than 3 years)

    Pros

    There are some great products available for your clients.

    Cons

    Management is more do as I say, not as I do.

    Advice to Management

    Be more involved in your own practices so that you can show direct ways to assist junior agents in how to capture business, vs. using sales training slideshows for hours on end that take away time to prospect, see clients face to face.


  2. "Field Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at MassMutual full-time

    Pros

    Great manager-My boss was terrific!! Always willing to help you.

    Cons

    Some of my peers did not pull their weight

    Advice to Management

    I think some of the local talent takes advantage of the management team and does not perform their share in their part of the workload

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in New York, NY
    Former Employee - Intern in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MassMutual (Less than a year)

    Pros

    Great people and a great work environment

    Cons

    Need more room for growth

    Advice to Management

    nothing


  4. "MassMutual"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Cleveland, OH
    Current Employee - Director in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 10 years)

    Pros

    Work from home, strong leadership, mutual company

    Cons

    Health insurance very expensive and few options

    Advice to Management

    Glad to be here with you.


  5. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at MassMutual full-time

    Pros

    Good company, typical call center.

    Cons

    Drone boring work. Reading from script, constant changes.

    Advice to Management

    Nothing. They do their best. Great for new grads, and temporary employment.


  6. "Favorite Life Insurance Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Analyst in Springfield, MA
    Current Employee - Actuarial Analyst in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (Less than a year)

    Pros

    The people at MassMutual are easily the best pro. Working at MM is like being a part of a giant family; everyone watches out for you and it's very easy and natural to make friends across the entire company. Senior management is much more accessible than at other life insurance companies I've worked at.

    Cons

    The only concern I have with MassMutual is their recent decision to build an office in Boston to get access to more (read: better) talent as I'm worried that it will ruin the great company culture that MM currently has (which is largely due to the type of people who choose to work in Springfield/Enfield and not in big cities).


  7. "Agent"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Amazing company if your proficient it sales also great support.

    Cons

    Commissions based not always a bad thing.

  8. "Great place to work."

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MassMutual full-time

    Pros

    Work life balance. Opportunity to work on interesting projects.

    Cons

    Slow decision making by senior leadership.


  9. "Love MassMutual!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Springfield, MA
    Current Employee - Executive Assistant in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MassMutual full-time (More than 5 years)

    Pros

    Pay & benefits are good, vacation time is generous, schedule is flexible. Lots of great perks!

    Cons

    Cafeteria food WAY too expensive.


  10. "Broker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Broker in Boston, MA
    Current Employee - Broker in Boston, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at MassMutual part-time (More than 10 years)

    Pros

    Top Flight company with one of the highest dividends.

    Cons

    There’s no incentives from the company.

    Advice to Management

    None


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