I was first contacted by the corporate recruiter who conducted a phone interview and then invited me to interview at one of the 5 branch locations of my choice.
At the facility, the process consisted of 5 1-on-1 interviews and a lunch which all took place in the same room by the lobby. Most of the questions were interview walk-throughs and the rest seemed to be more to get to know your personality. For the most part, the questions were very simple. Since this was a leadership position, I was surprised to not have received more questions regarding teamwork, leadership, conflict management...etc ie all the things I had prepared for. I did not get the impression that leadership development was a very strong focal point for them. When I asked about mentorship/development opportunities, they did not have much to say about it. In fact, I seemed to get a bit of a defensive impression from them, as if they were implying that I was asking to have my hand held rather than just wanting solid development and training.
Some of the folks that interviewed me were pretty friendly, while others seemed low energy and not very personable. In fact, when talking about the colleges I applied to, the interviewer asked me if there were any I didn't get into. I told him two where I was not accepted and he asked me, "why do you think that is?" - which I was kind of put off by. I didn't feel the like questions they asked were very relevant or allowed for much clarity on leadership skills and your ability work on teams - which in my opinion, should be a more important focal point for an eventual management position.
They did not inform me that I was not selected - I had to email the HR manager two weeks later for her to tell me. I asked for feedback as to why I wasn't chosen, and she did not provide me with any. I felt that was rude of them not to take two minutes to inform me of their decision when I had taken a vacation day and flew to Cleveland to be there.