I was contacted via phone by two people and then invited to a group interview. Before the group interview, I was asked to complete a questionnaire. Many of the questions on the questionnaire. were asked during the group interview. The group interview was obviously designed to make you feel like you're competing with the other individuals, however, I would say work well with them. Its obvious that they want a team player. After the group interview, I was called back for a one-on-one interview. That was the part of the interview process that was ABSURD. I was interviewed by their area director while four other employees chimed in every now and then to ask specific questions. I was called back the next day and was not offered the position. After reflecting on the process I realized that I was applying for an entry level position and that I may have been over qualified. With that said, I was really pleased with the interview process because it was extremely informative. You get to see how these people work, how they think and what they expect. The one-on-one interview told me what I needed to know. The area director (the person asking me the most questions) with was on his phone for half of the interview. I also did not see a lot of diversity in their office which was a HUGE red flag for me. Overall, I've realized that they don't want any one too cerebral in the position. They want someone with enough common sense to understand and follow instructions but not so intelligent that they identify flaws in existing processes. Essentially, this person is a foot soldier. Which is understandable for an entry level position, but it is something to keep in mind when interviewing. If you want this position and you have a lot of exposure to business processes, don't show it. At least not overtly.