Glassdoor users rated their interview experience at Mercure Hotels as 100% positive with a difficulty rating score of 2.67 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Administration and Guest Service Assistant Manager rated their interviews as the hardest, whereas interviews for Administration and Reservation Agent roles were rated as the easiest.
The hiring process at Mercure Hotels takes an average of 10 days when considering 3 user submitted interviews across all job titles. To compare, the average duration of hiring at similar companies like BlackRock, Inc. is 14 days, Fabricated Software, Inc. is 2 days, and Apple Inc. is 21 days. Candidates applying for Guest Service Assistant Manager had the quickest hiring process (on average 5 days), whereas Reservation Agent roles had the slowest hiring process (on average 14 days).
Phone screen and in person interview. Questions were straightforward and based on my previous experience within hotels with opportunity to ask questions at th end of the interview. Interviewer was friendly
Interview questions [1]
Question 1
Tell me about a time you resolved a guest complaint
The interview process is smooth & clear explaination provided. The HR explain give the opportunity to ask any inquiries we would like to know. Im a bit nervous at first, but the casual way of the interview then make me comfortable to be more open
I applied online. The process took 2 months. I interviewed at Mercure Hotels (Grenoble) in May 2022
Interview
J'ai été invité à un entretien qui s'est déroulé dans le bar de l'hôtel. Les deux recruteurs étaient à l'heure. Ça s'est très bien passé. L'équipe sympa, hotel très moderne.