Moda Living interview questions

I was invited to an initial phone interview to speak briefly about my experience. I was then invited to an in-person interview/informal chat about the role. Both the phone call and in-person interview went well. They told me I came across well and asked if I could meet with the General Manager at the end of the week. I was told they would be in touch to arrange this. They didn't get in touch. I chased them via email and asked if they would still like me to meet with the GM or if they are no longer interested. No response. The person who interviewed me was very nice, it's just disappointing that they led me on and then didn't get back to me, even after I chased them.