The process took 1 week. I interviewed at Nationwide (Raleigh, NC) in Jul 2012
Interview
I applied for the position of claims rep 1, bodily injury. I received an e-mail that said I met the minimum qualifications and had to fill out a prescreen form and send it back via e- mail with a copy of my resume. I got a call saying they wanted to interview me and I had a phone interview. The phone interview was with the claims manager and it consisted of a structured-based behavioral and competency questions. I am not good at those type of interviews because I was not in an environment when any of those things were taking place and I hadn't been in a customer service environment for over 5 years.
Interview questions [1]
Question 1
Tell me about a time in a previous job when you had to work on a team. Explain the circumstances, your action, and the results. Be specific.
I applied online. I interviewed at Nationwide (San Antonio, TX) in Sep 2021
Interview
It was a pretty long interview. A little over an hour. They asked 5 situational questions that were all very similar so it was hard to answer all 5 differently. Other than that it was very informative and they give you a lot of details about the job and the company.
Interview questions [2]
Question 1
Describe a time you went above and beyond for a customer.
Easy, and to the point. I was able to ask and get answers as to what packages for benefits they offer. They specify dates, training, and just the overall process.
I applied online. I interviewed at Nationwide (San Antonio, TX) in May 2021
Interview
It took a a few weeks after applying for them to get back to me to set up an interview. once they got back to me i was able to schedule a phone screening and then i was called in to do a virtual interview.
Interview questions [1]
Question 1
Normal interview questions with emphasis on my answers
