I applied online. The process took 4 weeks. I interviewed at Navy Federal Credit Union in Sep 2017
Interview
I got hired exactly a month after applying. The day after I applied I got an online assessment that was a simulation of customer service situations. A week after that I got a call for an in person interview. A week from that point I did an in person interview with the branch manager and assistant manager. It was very comfortable and extremely professional. They explained all the awesome benefits at the end of the interview and said they had more interviews to complete so it would be a couple weeks. A week later I got a call to come in for a meeting with the manager. The meeting was to make a job offer and I am supposed to start in two weeks. Do your research, I got complements for knowing a lot about the company.
I applied online. The process took 2 months. I interviewed at Navy Federal Credit Union
Interview
The hiring process started with two online assessments, followed by a phone screening interview from one of the recruiters (The gap between these two events was almost a month). After completing those, I moved to an in-person interview with a panel of two people. The interviewers asked behavioral questions, taking detailed notes throughout the session. They mentioned that the timeline for a decision might "take too long". However, it has now been over a month since my interview without any further communication. Despite my portal status still showing as 'Interviewing,' I haven't received a call or email update. While the initial stages were well-organized, the lack of follow-through after the in-person stage is kind of worrisome.
It was a group interview with two supervisors and a team lead, mostly interacted with hr dept. hr specialist fumbled entire process including pay and location I was to be working.
I interviewed at Navy Federal Credit Union (Pensacola, FL)
Interview
it was overall a standard interview process. nothing too extreme, they were friendly during the interview. received the offer not too long after the interview. I would recommend the company to anyone looking for a job.
Interview questions [1]
Question 1
What is your background related to customer service?