I applied in-person. The process took 4 days. I interviewed at Nelnet (Lincoln, NE) in Jan 2014
Interview
The interview process was very low stress and laid-back. I just had a short conversation with both human resources and one of the managers. Very general questions about work ethic and personality, and other work experiences. They were easy to work with and represented the company well. Described the responsibilites sufficiently.
I applied online. The process took 5 days. I interviewed at Nelnet (Florence, SC) in Dec 2021
Interview
Phone interview, 30 minutes long. Probably three or four questions about previous work experience and telling a story about how you multitask, disgruntled customer, and how you research information for a cx and needing to place them on an extended hold in order to answer them properly.
Interview questions [1]
Question 1
Tell me about a time you helped implement a new change
I applied online. The process took 2 weeks. I interviewed at Nelnet (Lincoln, NE) in Jul 2013
Interview
A short interview and they will hire anyone because the retention is so low because the job is unpleasant. Please for your career avoid applying at this place
