I applied in-person. The process took 4 months. I interviewed at O'Reilly Auto Parts (Greenville, NC) in Apr 2015
Interview
There were a lot of experience related questions, customer service questions and a few quizzes. Be sure to be very careful with the answers to your customer service questions. Your manager will also tell you that if hired, you have a minimum amount of tests to complete at the end of the week
Interview questions [1]
Question 1
How would you handle an irrate mechanic that is yelling and cussing about the person that sold him the wrong part?
I applied online. The process took 1 week. I interviewed at O'Reilly Auto Parts (Arlington, WA) in Jun 2018
Interview
Sit down with manager in an exposed breakroom without any privacy where others could hear you, friendly chat about history and opportunities. overall a straightforward experience.
Interview questions [1]
Question 1
Besides the weakness I've mentioned what other opportunities can I improve on?
I applied online. I interviewed at O'Reilly Auto Parts in Jun 2017
Interview
Testing on part number accuracy and retention
Situational questioning (if a customer was upset..)
Review of skills and past experience
Reasons for leaving other employers
They closely observe your behavior and your attitude in questioning. Be professional
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