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Thank you for sharing your experience. We are very sorry to hear about the miscommunication you experienced during the feedback stage of the process.
We want to make sure all of our role candidates feel supported during the application process. We have investigated this, and have found that there was an issue with feedback not being sent out. We apologize for this inconvenience and we have addressed this to make sure it doesn’t happen again.
Unfortunately we don’t have a record of follow-up emails from yourself so would like to check the address that you were contacting. If you are happy to, please get in touch with groupcommunications@oup.com to share this with us so that we can have a further look.