Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Philips

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Philips reviews | Philips jobs | Philips salaries | Philips benefits | Philips conversations
      Philips interviewsPhilips Customer Service Representative interviewsPhilips interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Sep 3, 2014
      Anonymous employee
      Boston, MA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 8 weeks. I interviewed at Philips (Boston, MA) in Jul 2014

      Interview

      This has been a fairly standard length process. I applied online via Monster, which then took me to Philips job site to apply there. I received a phone call for a phone interview at the end of which a face to face was scheduled. It seems long when you're hopeful and have your heart set on a job, but it's fairly standard. I was initially interviewed in July, both phone and 1:1. The first phase, I was told I would have details by a certain date, but then told they did not have enough positions open at this time. They would be in touch in the future. I was called back in late August with the news that there was another position open and if I would be amenable to another interview with a different person. Position offered and accepted, now waiting on required background checks. The interviewer described the job in full and asked questions appropriate to the description and what was expected. We went through my resume where points were highlighted and inquired about . Asked about willingness to work a variety of hours, etc. With a company as big as Philips, I would expect lateral and upward growth as a possibility, especially when you take into account their benefits package, which includes tuition assistance, etc. I would think that ambitious people who work hard, enjoy the company culture and ethics, etc., could find movement and growth. I sure hope to!

      Interview questions [1]

      Question 1

      None really. The interviewer asked standard questions regarding what you consider your strengths and weaknesses, how do you react to stress, what would you do in case A, B, or C, etc. Give an example of a time you excelled at [skill here]; give an example of how you failed at [skill here/task/goal]. What did you learn from both experiences? etc.
      Answer question
      3

      Other Customer Service Representative Interview Reviews for Philips

      Account Manager Interview

      Apr 17, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 6 months. I interviewed at Philips in Dec 2025

      Interview

      Recruiter Olga reached out to me. I went through three stages of the interview process: a 45-minute call with her, a language test, and an interview with the hiring manager.

      Account Manager Interview

      Jun 5, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Philips

      Interview

      One internal recruiter. Very standoffish but no idea why. Personally didn’t want to find out what the rest of the business was like if this is how a business wants to present itself. Decided not to move forward based on the experience.

      Interview questions [1]

      Question 1

      Not applicable. Initial internal recruiter conversation only.
      Answer question

      Customer Service Representative (CSR) Interview

      Nov 1, 2024
      Anonymous Interview Candidate
      Flower Mound, TX
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Philips (Flower Mound, TX)

      Interview

      the process was so easy and cool and refreshing anf it was a great dat only there saw the sea the dog e=went home all the way to the door

      Interview questions [1]

      Question 1

      fggg ffff hjjj wfwfwb kikit
      Answer question

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.