I applied online. The process took 4 weeks. I interviewed at PitchBook in Aug 2020
Interview
Online application via linkedin or via their website, CV submission as well as answering a question on why you had applied to pitchbook and why you were interested in the customer success manager role - this took you to a phone screen with HR where they asked very basic behavioural/motivational questions - it was very relaxed and friendly. Second round was then with a team member and the final round was with the director of the division
I applied through a recruiter. I interviewed at PitchBook (Seattle, WA)
Interview
It was an organized, communicative process. The team reached out first via LinkedIn message, then we switched to communicating over email. Phone interview w/Recruiter was super professional and clear. Then hiring manager zoom interview was great for learning more on the role, trying to determine if I'd be a good fit. The last round with multiple managers was efficient, fair, and it felt like the team asked questions that perttain well to their day to day and what their employees face. Overall, it was a great process and it moved along really efficiently which I appreciated.
Interview questions [1]
Question 1
They asked for an example of a time where maybe someone on my team dropped the ball for a client, and how I handled the situation.
Typical behavioral interview questions that they are looking STAR method answers for. Make sure that you really drive home the impact that YOU created in the situation and how that ties back to the overall value for the client.
Interview questions [1]
Question 1
Have you ever completed a task/project that required more than one department?
I applied through a recruiter. I interviewed at PitchBook (Seattle, WA)
Interview
Super professional communication from recruiter to hiring manager. The PitchBook team made the process very clear. The questions asked were fair and seemed to tie quite clearly to the functions of the job I was interviewing for. Overall, the interview process was positive.
Interview questions [1]
Question 1
Describe a time where you went above and beyond for one of your clients in the past, how they reacted, and how that impacted the long term relationship.