Customer Support Specialist applicants have rated the interview process at PitchBook with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 43% positive. To compare, the company-average is 60.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Specialist roles take an average of 16 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at PitchBook overall takes an average of 22 days.
Common stages of the interview process at PitchBook as a Customer Support Specialist according to 14 Glassdoor interviews include:
Phone interview: 25%
One on one interview: 25%
Skills test: 13%
Group panel interview: 9%
IQ intelligence test: 6%
Presentation: 6%
Background check: 6%
Drug test: 6%
Other: 3%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at PitchBook in Sep 2024
Interview
Interview process was very quick. From initial phone call with recruiter to final stage was about 2 weeks. All in all pretty straight forward, mostly behavioural questions and understanding whether you’d be a good fit for the role and company.
Interview questions [1]
Question 1
Tell me a time where you had to go above and beyond for a client?
I applied online. The process took 3 weeks. I interviewed at PitchBook
Interview
They first got back to me 2/3 weeks after I had first submitted my resume. HR contacted me for a phone screening, after which I did an aptitude test. Did a virtual interview with the hiring manager, and then did a written assessment. HR then contacted me for the final round, which was an interview with the same hiring manager, then an interview with the director for the department on the same day. They said it was the last round, and HR would contact me again. Appreciate HR for being communicative with me throughout the process. It took around 3 weeks to schedule all the rounds.
Interview questions [1]
Question 1
A lot of behavioural questions eg what would you do if you're in charge of a project that's 70% completed, but had to take another project that's not done and has a tighter deadline?
The questions they asked were relatively easy. They asked many STAR questions. 3 rounds total, phone screen, zoom, 3rd in person at Pioneer Square with 2 people, the manager and people on team.
I had a great interview experience with PitchBook. The process was smooth, transparent, and efficient, with a quick turnaround at every step. 3 stages, took about 3 weeks in total. The recruiter was engaging and made me feel respected and valued throughout. I received clear insights into the role and the potential for growth within the company. Additionally, the constructive feedback provided was very helpful.
Interview questions [1]
Question 1
situational and behavioral questions related to customer support