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      2nd Line Support Engineer Interview

      Aug 23, 2024
      Anonymous Interview Candidate
      Gloucester, England
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at ProCook (Gloucester, England)

      Interview

      2 rounds but ghosted after 1st round. It went pretty well with head of IT and IT delivery lead. No updates after pinging back as well. The questions were average and would identify required skills such as troubleshooting scenarios

      Interview questions [2]

      Question 1

      How would you troubleshoot someone having slow network?
      Answer question

      Question 2

      How would you deal with a frustrated customer?
      Answer question
      1
      avatar
      ProCook response
      1y
      Thank you for sharing your interview experience and we do apologise for not providing timely feedback. Please email our recruitment team at recruitment@procook.co.uk and they will provide feedback for you.

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