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      Progressive Insurance

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      Inbound Call Center Customer Service Interview

      Aug 7, 2016
      Anonymous Interview Candidate
      Cleveland, OH
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Progressive Insurance (Cleveland, OH) in Aug 2016

      Interview

      After passing the initial screening from sending in my resume and cover letter online, I was asked to complete an online skills and personality assessment to determine whether I was a fit with the company and what they were looking for. The assessment took about 45 minutes. I did not "pass" this second screening.

      Interview questions [1]

      Question 1

      The online skills assessment gave a number of scenarios and answers had to be on a scale of least effective to most effective.
      1 Answer
      1