KEY NOT FOUND: coverImgAlt
Logo
See All Photos

Progressive Insurance

Engaged Employer

Progressive Insurance

Add a Review

Progressive Insurance Reviews

Updated Sep 22, 2021

To filter reviews, or .

Found 3,894 of over 4,008 reviews

3.9
72%
Recommend to a Friend
93%
Approve of CEO
Pros
  • "They really care about their employees and the work environment they create(in 227 reviews)

  • "Great benefits, including working from home(in 222 reviews)

  • Cons
  • "sometimes poor work life balance(in 206 reviews)

  • "Work life balance is poor due to heavy work load(in 106 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Progressive Insurance and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Great company and amazing culture

      May 22, 2021 - Senior Claims Adjuster 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible hours, work from home, gainshare bonus, internal promotions, amazing company culture -lots of potential for growth if you're patient

      Cons

      can be tough if you are not good at time management, also need to be patient with customers, - this job is not for everyone but it is very rewarding if you are able to handle the workload

      Continue reading
      18 people found this review helpful
    2. 5.0
      Former Employee, less than 1 year

      Awesome Job!

      Sep 22, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The training, pay, and opportunity are all top notch!

      Cons

      You have to stay in a particular role for at least 6mo even if you display mastery.

      Be the first to find this review helpful
    3. 4.0
      Current Employee

      Overall good job

      Sep 22, 2021 - Claims Adjuster in Mesquite, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people you work with

      Cons

      Heavy claim load and regimented interviews

      Continue reading
      Be the first to find this review helpful
    4. 5.0
      Current Employee, more than 1 year

      Claims

      Sep 14, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Alright pay Advancement Good benefits Good job overall

      Cons

      None can’t really say I had cons

      2 people found this review helpful
    5. 5.0
      Former Employee, less than 1 year

      Former Progressive Insurance Employee

      Sep 20, 2021 - Customer Resolution Management Consultant in Colorado Springs, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent culture and environment to work.

      Cons

      I wish I had never resigned and continued my employment there.

      Be the first to find this review helpful
    6. 5.0
      Current Employee, more than 5 years

      Best company I have ever worked for

      Sep 20, 2021 - Field Claims Supervisor in Las Vegas, NV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits Flexibility Opportunities for growth Pay Diverse & Inclusive

      Cons

      The workload can be heavy

      Be the first to find this review helpful
    7. 4.0
      Current Employee, more than 3 years

      Good starter company

      Sep 20, 2021 - Claims Adjuster 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Bonus is great make up for lack of pay

      Cons

      Pay is less than other companies

      Be the first to find this review helpful
    8. 5.0
      Current Employee, more than 3 years

      I enjoy my job

      Sep 19, 2021 - Claims Specialist in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fosters growth Promotes from within Always learning

      Cons

      Can be stressful at times

      Be the first to find this review helpful
    9. 5.0
      Former Employee, more than 5 years

      Be Ready to Be Busy

      Sep 19, 2021 - Claims Supervisor 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Progressive is a great place to work, just be prepared to stay busy. The company is really good at collecting data and targets for efficiency are no joke -- they've put in the research so they know what can be handled. But the culture here is great -- artwork from the corporate collection at major centers, trips to the main campus in Cleveland to build rapport and work cross-functionally, and doing the right thing when it comes to work-from-home decisions in the current world state. Plus gainshare (the sort of yearly bonus) is a major plus!

      Cons

      You're working in the auto insurance industry. It can be a bit dull and repetitive.

      Be the first to find this review helpful
    10. 4.0
      Former Employee

      hep

      Sep 19, 2021 - Customer Service Representative (CSR) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      hours money bonus work frog

      Cons

      late night oat over load

      Be the first to find this review helpful
    Viewing 1 - 10 of 3,894 Reviews

    Popular Careers with Progressive Insurance Job Seekers

    JobsSalariesInterviews

    Work at Progressive Insurance? Share Your Experiences

    or