Progressive Insurance Reviews

Updated Aug 5, 2020

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3.8
72%
Recommend to a Friend
94%
Approve of CEO
Pros
  • "They really care about their employees and the work environment they create(in 207 reviews)

  • "Great benefits, great pay & awesome work environment(in 198 reviews)

Cons
More Pros and Cons
  1. Featured Review
    Helpful (31)

    "Customer Service Analyst - Awesome job!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Specialist 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Progressive Insurance full-time for less than a year

    Pros

    Everyone here is so nice, and is more than willing to help you. I had 6 weeks of sometimes intense, classroom setting training and it was so great to start out and be apart of a job that actually cares. They very much rely on values here, which is so awesome. I love it here. The work/life balance is good too.

    Cons

    It can be tough at times, but you have all of your resources there for you.

  2. "claims"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Mayfield Heights, Cuyahoga, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than a year

    Pros

    Good pay, time off, weekends are rotating

    Cons

    busy, stressful, angry costumers, lots to do

    Continue reading

  3. "Great benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for less than a year

    Pros

    Lots of great opportunities and nice environment

    Cons

    There isn’t any cons to working here.

  4. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time for more than 3 years

    Pros

    Benefits are amazing People care about you and your growth

    Cons

    Competitive to gain promotions Sometimes its about who you know not what you did

  5. "Best company - worst position"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Commercial Lines Customer Service Representative in Highland Hills, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than a year

    Pros

    Best company I have worked for. Some of the perks were: schedule flexibility (unmatched), training, diversity, employee review process (management could be reviewed by subordinates), employee recognition regardless of tenure. Pay and benefits were decent as well. Of course, there were some supervisors that took their job waaayyy too seriously but I think that's an experience with any employer. Sounds corny but they were pretty progressive.

    Cons

    For me, being on the phone in a call center environment got really old after about the 2-year mark! Unfortunately, other employees felt the same way which made getting a non-call center position extremely hard due to the internal competition.

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  6. "Love my job!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than a year

    Pros

    Really awesome team members to work with

    Cons

    Expect a lot of changes and numbers do matter.

    Continue reading
  7. "Best Company to Work For"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Medical Claims Adjuster in Bradenton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time for more than 3 years

    Pros

    Best company I ever worked for, hands down.

    Cons

    None really. Demanding but worth it

  8. "Great Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    PTO, Salary, Room For Growth

    Cons

    There are no cons in my opinion

  9. "Excellent company, very employee friendly"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Multiline Representative in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time for more than 10 years

    Pros

    Very flexible regarding where you can work and whether you want to work in the field or at home/in office. Huge room for growth. Incredible time off, health benefits etc. Very open, honest, transparent leadership. I've been happy with my pay and over the years have had more years getting a raise than not. You aren't guaranteed an annual bonus but it's been given out every year I've worked here.

    Cons

    At this level, a good deal of stress and a lot of learning on the go plus a lot of continuous learning. We are manager-heavy in areas.

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  10. Helpful (1)

    "Poor management, cliquey office"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims Representative in Macon, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Progressive Insurance full-time for more than 3 years

    Pros

    Taking a picture with Flo cutout at home office

    Cons

    Zero appreciation, crack the whip if you go one minute past your lunch break, expect you to come early, stay late and work weekends. Modern day slavery. If you break down your salary by the hours worked, you might break even minimum wage.

    Continue reading
Found 2664 reviews