Progressive Insurance 1,624 Reviews | Glassdoor

Progressive Insurance Reviews

Updated February 20, 2017
1,624 reviews

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Full-time Part-time

3.6
Star Star Star Star Star
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Approve of CEO
Progressive Insurance President and Chief Executive Officer Tricia Griffith
Tricia Griffith
123 Ratings

1,624 Employee Reviews

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Pros
  • The company is very focused on work/ life balance, as is my direct supervisor and manager (in 110 reviews)

  • Work from home- If thats your thing, I tried it but went back to office (in 62 reviews)

Cons
  • Claims volume can be intense and cause an imbalance in work life balance (in 109 reviews)

  • Its a Call center position, nough said (in 61 reviews)

More Pros and Cons

  1. "Wonderful Atmosphere with Great Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Austin, TX
    Current Employee - Customer Service in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Progressive Insurance full-time (More than a year)

    Pros

    Awesome Supervisors, Laid back and Friendly Atmosphere

    Cons

    Vacation/Sick days combined, Less Flexibility for Leave.

    Advice to Management

    More flexible leave options and vacation days


  2. "IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Process Analyst Lead in Mayfield, OH
    Current Employee - IT Process Analyst Lead in Mayfield, OH
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Gainshare, on site Starbucks, on site fitness center, leadership, growth of the company, individual growth opportunities, flexible work arrangements, parking garage at some locations is great for Cleveland winters!

    Cons

    There are no real cons. Recommend folks take their job seriously and you will succeed. So many opportunities to learn.

    Advice to Management

    Keep it up


  3. Helpful (1)

    "Great place for now"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    Work from home
    Laid back team mates and work environment
    Constant change
    Great benefits

    Cons

    You can only request time off if it's paid, other than that requesting a day off in advance unpaid counts against you.
    Leave specialists and managers aren't on the same page when it comes to LOA.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Wonderful but difficult"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Representative in Cleveland, OH
    Current Employee - Service Representative in Cleveland, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than a year)

    Pros

    Benefits, positive attitudes all around, pay, room for growth, every single level of management treats you as they want to be treated, people are not bossy and you can truly get many opportunities to talk to all levels of management in a non intimidating manner

    Cons

    Very complex job roll where you can encounter multiple new situations within an hour or a day, which leaves for high stress in some instances, however everything that can be rationally done to offset that stress is implemented through the processes they have setup for breaks and options to try new things.

    Advice to Management

    I have none.


  6. "Decent starting pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    Great people to work with

    Cons

    I was pretty happy there

    Advice to Management

    More advancement opportunities


  7. "Finance fraud specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than a year)

    Pros

    Upper management cares about their employees.

    Cons

    Some managers take things very personal. Not all government holidays are recognized. And you earn your vacation time(ie 5.85 hours per pay period).


  8. "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Austin, TX
    Former Employee - Call Center Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance (Less than a year)

    Pros

    Casual environment, can wear any attire

    Cons

    It's a cubicle job after all

    Advice to Management

    Better remote management


  9. "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    Great work-life balance. Great people.

    Cons

    Can't think of any cons.

    Advice to Management

    None


  10. "Good benefits"

    Star Star Star Star Star
    Former Employee - Medical Claims Representative in Jacksonville, FL
    Former Employee - Medical Claims Representative in Jacksonville, FL

    I worked at Progressive Insurance full-time (More than 3 years)

    Pros

    benefits, flexibility, corporate structure and environment

    Cons

    High pressure, extremely high claim load at times


  11. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 10 years)

    Pros

    Strong work environment, encouraged in my own development and opportunities.

    Cons

    Heavy work load that requires time management and efficiency to be successful



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