Progressive Insurance Reviews | Glassdoor

Progressive Insurance Reviews

Updated January 21, 2019
2,249 reviews

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3.7
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Employee Reviews

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Pros
Cons
  • "Work/ Life balance is nonexistent" (in 153 reviews)

  • "Has a slight call center feel to it" (in 85 reviews)

More Pros and Cons

  1. Helpful (1)

    "Love this place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    Love working here it’s so fun

    Cons

    N/A don’t have anything I done like


  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Classification Analyst in Albany, NY
    Current Employee - Classification Analyst in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 8 years)

    Pros

    Great pay, fun environment to be in

    Cons

    Hard to get time off

  3. "Supervisor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Progressive Insurance full-time

    Pros

    Pay/Benefits are strong. Great coworkers.

    Cons

    Workload can be overwhelming, but that is typical in Corporate America.


  4. "CP1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    Fair, structure, growth, support and cross training

    Cons

    Low wage depending on the department you work in


  5. "Worked here for 5 yrs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Mayfield, OH
    Former Employee - Sales Consultant in Mayfield, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Progressive Insurance (More than 5 years)

    Pros

    The pay was alright and benefits were good

    Cons

    Not enough room to grow. Very easy to waist time when trying to advance your career


  6. "Good"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It is a great company to work for

    Cons

    no real complaints from me


  7. "Lots of overtime and great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    Lots of overtime. The culture and people are great.

    Cons

    Work is very stressful. Never ending.

    Advice to Management

    Keep listening to the employees. They already do a great job at this though.

  8. "Great company to work for"

    StarStarStarStarStar
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at Progressive Insurance full-time

    Pros

    Great benefits, and room to grow.

    Cons

    If you can't deal with people, this isn't the path for you.


  9. "Great Place To Work For the Right Person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    Benifits, pay, company value and culture

    Cons

    Very numbers and metrics focused


  10. Helpful (2)

    "Enter at your own risk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Claims Adjuster
    Former Employee - Property Claims Adjuster
    Doesn't Recommend
    No opinion of CEO

    I worked at Progressive Insurance full-time (More than a year)

    Pros

    Great Benefits and pay
    Relaxed dress code ( jeans can be worn on a every day basis)
    Company appears to be growing at a rapid pace which allows for quick advancement depending on the branch that youre at.
    Coworkers are often really helpful

    Cons

    -Work/ Life balance is nonexistent
    -Your day to day schedule may be 8-5pm however don't be fooled into thinking these are actually the hours you'll be working. Get ready to work about 50-60 hours a week while being paid a salary of about 45K. Unspoken expectation to work long after business hours or on your days off in order to manage claims inventory.
    -Unrealistic expectations regarding the handling of claims and the time it takes to resolve them
    -Lack of support as well as doublespeak from management / There is often a sentiment of claims adjusters vs management looming in the offices.
    -Management stresses the need to save money by not paying claims out fully. Adjusters are encouraged to find any way to not find the Progressive member 100 percent at fault for losses even if it means cleverly baiting the other party into admitting some form of fault.