Progressive Insurance Reviews | Glassdoor

Progressive Insurance Reviews

Updated April 20, 2018
2,001 reviews

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3.6
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2,001 Employee Reviews

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Pros
Cons
  • Management has patience but ultimately your work/ life balance will struggle enormously if you are unable to keep up (in 139 reviews)

  • Nothing bad to say about this call center (in 76 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (100)

    "Amazing company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Generalist Associate in Miami, FL
    Current Employee - Claims Generalist Associate in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 3 years)

    Pros

    Great Benefits, Great pay relative to other insurance companies, can move up very quickly. Can switch between departments and offices. 401k is awesome. Management is awesome.

    Cons

    If you are not a self-starter and cannot work independently this is not for you. They will not hold your hand the whole way you need to stay focused and be determined


  2. "Great so far"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at Progressive Insurance full-time

    Pros

    Awesome benefits great atmosphere

    Cons

    I have none yet. Hiring process was easy but extensive

  3. "Senior Customer Service Rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Progressive Insurance part-time

    Pros

    Great people to work with

    Cons

    Call volume was excessive at times


  4. "A good job for the work you put into it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Sales Representative in Riverview, FL
    Current Employee - Inbound Sales Representative in Riverview, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Progressive Insurance full-time (More than a year)

    Pros

    Easy work, great support from other staff, very flexible for requesting time off. It can be a Great work environment.

    Cons

    Can be a pain when trying to move up. Work can become very repetitive and boring. Doing a lot of the same tasks every day.


  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    Everything, great benefits, emoloyees, customers

    Cons

    I can't find any. Work/life balance is great

    Advice to Management

    Wouldn't change a thing


  6. "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at Progressive Insurance full-time

    Pros

    pay, work atmosphere, benefits, leadership

    Cons

    workload, work life balance, schedule


  7. "Claims adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Denver, CO
    Former Employee - Claims Adjuster in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time (Less than a year)

    Pros

    Great company. Management is great and supportive.

    Cons

    No overtime just a salary position

  8. "Solid company, good people"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Progressive Insurance full-time

    Pros

    Talented co-workers focused on customer service, good benefits package

    Cons

    Periods where work volume exceeds staffing


  9. "Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Albany, NY
    Former Employee - Anonymous Employee in Albany, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time

    Pros

    Pay and benefits and coworkers

    Cons

    Management is not fair in regards to workload vs quality expectations

    Advice to Management

    Be fair with workloads and quality reviews


  10. "Legal Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    Easy to learn; no micro management

    Cons

    The job can get repetitive.


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