Progressive Insurance Overview

  • Cleveland, OH
  • 10000+ Employees
  • 1937
  • Company - Public (PGR)
  • Insurance Operators
  • $10+ billion (USD)

We’re just an insurance company known for Flo, our friendly Superstore employee? Rethink Progressive. We’re so much more than that, and the careers and culture we offer might surprise you. For more than 80 years, Progressive has offered a wide range of insurance choices to ...

Glassdoor Awards

Top CEOs: 2019(#61), 2018(#60), 2017(#93), 2014(#26)

Company Updates

March 30, 2021
Cultivating a diverse and inclusive work environment is critical to our success. We’re honored to be recognized on Gallup's Exceptional Workplace Award list! #GEWA
Shared image - 2021 Gallup Exceptional Workplace Award Winners
2021 Gallup Exceptional Workplace Award Winners
February 23, 2021
We're honored to place on the first list of Top Workplaces in the USA! With several different career paths and locations across the country, there are plenty of ways to join our award-winning team. Learn more about this placement here:
Shared image - Top Workplaces USA 2021
Top Workplaces USA 2021

Progressive Insurance Reviews

Recommend to a Friend
Approve of CEO
Tricia Griffith
Tricia Griffith
1,214 Ratings
Top CEOs 2019
Former Employee, more than 1 year


May 7, 2021 - Claims Adjuster in Rosemont, IL
Positive Outlook
Approves of CEO


The benefits and pay are good


There’s a large work volume
See All 3,535 Reviews

Diversity & Inclusion at Progressive Insurance

(462 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Progressive Insurance Reviews and are not edited or altered.

Does Progressive Insurance provide assistance to those with physical or mental disabilitiies?

...2 people out on leave for what I can only assume is mental health....Read More

Progressive Insurance Photos

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Progressive Insurance Interviews

Getting an Interview
Applied online81%
Employee Referral7%
Campus Recruiting4%

  1. Customer Service Representative Interview

    Anonymous Employee in Tampa, FL
    No Offer
    Negative Experience
    Easy Interview

    I applied online. I interviewed at Progressive Insurance (Tampa, FL) in Feb 2021


    Progressive doesn't actually interview. They send you through a program called HireVue so they never actually interview you. The result? Your answers are automatically scored and you never talk to a real person. I hate that this company does this. Hopefully this review makes them reconsider their processes.

    Here's the questions from the HireVue system: Practice Questions: "Explain why your background and experience would be a good fit for this job.", "Tell us what has been your best work achievement to this point in your career. What made this achievement important?", "Describe a difficult task you were faced with and how you addressed it." Real Questions: (8 of them) -"At Progressive, culture, core values, and commitment to diversity and inclusion redefine everything you might think about corporate environments. We're a Fortune 100 company with forward-thinking approaches, state-of-the-art technology, and endless opportunities to risk, learn and grow. Please tell us why you're interested in joining the Progressive team, and briefly describe your work history, including reasons for leaving each position." -"Of all the positions you worked in the last 5 years, what position did you like most and why? What position did you like least and why?" -"Describe a time when you solved a problem for someone in a way that exceeded their expectations. Please describe the situation, how you responded, and the results. How did you know what would exceed their expectations?" -"Tell me about a time when you struggled with or were overwhelmed by a new or difficult challenge at work or school. Please describe the situation, your actions, and the results. How were you able to remain accountable for your work during that stressful time?" -"Tell us about a time you received difficult or constructive feedback from a supervisor or educator. Describe the situation, how you responded, and the results. What did you do with the feedback?" -"Tell me about a situation when you had to adapt to a substantial change you encountered while working on an assignment at school or work. Please describe the situation, how you adapted to the change, and the results." -"Tell me about a situation in which you needed to make an important decision quickly, but were faced with conflicting information from multiple sources. Please describe the situation, your actions, and the results of your final decision." -"Tell me about a time when a customer or individual told you no at first and you were able to convince him or her to say yes. Give a detailed explanation of the process you used to persuade the customer."

    1 Answers

See All 1,962 interviews

Progressive Insurance Awards & Accolades

  • Cleveland Top WorkplacesThe Plain Dealer2019
  • Colorado Top WorkplacesThe Denver Post2019
  • Tampa Bay Top WorkplacesThe Tampa Bay Times2019
  • Military Friendly EmployerGI Jobs2019
  • Austin Top WorkplacesAustin American-Statesman2018

Popular Careers with Progressive Insurance Job Seekers

Claims Adjuster Trainee
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Medical Claims Representative
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Customer Service Representative
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Managed Repair Representative
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Claims Administrative Support Specialist
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Inbound Sales Representative
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Progressive Insurance FAQ

(59 Questions)

All answers shown come directly from Progressive Insurance Reviews and are not edited or altered.

See questions about:

What is paid time off like at Progressive Insurance?

...Great benefits with generous time off, very casual dress code, and a welcoming and dynamic company culture....

March 21, 2019

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