Working at Progressive Insurance | Glassdoor

Progressive Insurance Overview

Cleveland, OH
10000+ employees
1937
Company - Public (PGR)
Insurance Carriers
$10+ billion (USD) per year
We’re just an insurance company known for Flo, our friendly Superstore employee? Rethink Progressive. We’re so much more than that, and the careers and culture we offer might surprise you.

For more than 80 years, Progressive has offered a ... Read more

Glassdoor Awards

Top CEOs: 2017 (#93), 2014 (#26), 2018 (#60)

Company Updates

  • We are honored to be the Top Large Employer on Austin American-Statesman's Top Work Places list this year! http://glassdoor.com/slink.htm?key=vQS5O

    Progressive drives culture with 'servant leadership' - Top Work Places

    By Kirk Ladendorf For the American-Statesman Cassie Davis, an employee recruiter at Progressive Insurance in Austin for the past two years, likes to get feedback on her job. And feedback is something she and other employees at the company get on a regular basis. "Progressive is known for being very feedback-driven," she said.

  • Cosplay isn’t just for conventions anymore. A #PGRemployee and costume-maker for over 12 years, Lauren loves creating handmade, customized looks and attending anime conventions after becoming a big fan of the genre in college. Every #Halloween, she gets to share her latest designs at work and her team is always excited to see them. “I’m appreciated for being myself,” she says, by people across the organization – including executives – “I see them, I know their faces, and when I talk to them, I know they’re listening.” #PeopleOfProgressive #RethinkProgressive

See AllSee All

Progressive Insurance – Why Work For Us?


Reality check: Most people don’t grow up dreaming about a job in insurance. We certainly didn’t, but then we got here and realized Progressive is different—in a good way. You’ll think differently, too.

We aren’t what you’d expect from an insurance company. Progressive is a place where people come for a job, but stay for a career. And we have the numbers to back it up: More than 5,000 Progressive people move levels within the company each year. We’re a diverse group, committed to our Core Values, community, and military employees. We strive to create a fun and flexible work environment for everyone where employees are encouraged to risk, learn, and grow. But don’t just take our word for it: We’ve been named one of the top places to work in our major locations. We’re also a Fortune 200 company and have one of the largest contemporary art collections in the country.

Whether you’re new to the “real world” or have years of experience, Progressive could be a place where you stay and thrive.

Think you can’t risk, learn, and grow here? Rethink it.

Our name says it all. We’re Progressive. And we are progressive. We live and breathe our Core Values: Integrity, Golden Rule, Objectives, Excellence, and Profit. These values set our culture apart and support our belief that how we achieve something is just as important as what we achieve. And we carry these values out every day—they guide our business decisions and define how we treat each other, our customers, our business partners, and our investors.

We also enjoy flexibility, and many of our locations include on-site fitness classes, healthcare and dining options, outdoor recreation, and a contemporary artwork collection.

And we know that cultivating a diverse, inclusive, and flexible work environment is critical to our achievements. That’s why we promote from within, work hard and get rewarded for it, win the right way, and keep our doors open.

Our Employee Resource Groups (ERGs) play a key part in leveraging our differences to support an inclusive culture and provide insight into our diverse customers. These groups provide development tools, networking opportunities, and interactive cultural celebrations that are just one piece of our open, supportive culture.

Think we’re all alike? Rethink it.

Tease your brain, daily. At Progressive, data is the straw that stirs the drink, affects change, and drives development. If you find algorithms, big data, and intellectual challenges thrilling, a data and analytics role at Progressive will keep you at the edge of your seat.

Our analysts and data scientists are the engines behind every part of our business, from customer experiences and claims forecasting to product development and IT project prioritization. They’re our fortune-tellers; they model, predict, and even help us anticipate catastrophic events. They make our products—and our status as an industry leader—even stronger. And they have fun doing it.

Think we’re not difference-makers? Rethink it.

Students

Students and recent graduates can gain valuable experience in a variety of analyst roles, including: actuarial analysts, data analysts, research and development analysts, analyst development program, and pricing analysts.

See our job opportunities for students and recent grads.


Be an innovator, not a stay-the-samer. At Progressive, get ready to challenge yourself, to work smarter, and to bring all of your ideas to the table. If you’re looking for the vibe and the work-life balance of a start-up, but the stability and flexibility of an established company, now is your chance to join a team that focuses on emerging technology and creates products that impact millions of people.

We never stop pushing ourselves to challenge the status quo. We’re always playing with new technology, testing out chatbots in our Innovation Garage, participating in company events like Edison or Code Jam, and problem-solving for cutting-edge apps like Snapshot®.

With more than 30 technology families to work in, our Progressive people never get bored of our vast career path possibilities and opportunities to grow into new, exciting roles. Nearly everything we accomplish at Progressive is made possible by the work of our technology team. Technology positions are available in our Cleveland headquarters, as well as our Colorado Springs, Colorado, location.

Think innovation isn’t a part of everything we do? Rethink it.

Students

Just starting out or ready to take your career to the next level? We’re ready to help you thrive. Nearly everything that happens at Progressive is made possible by our Technology team. We’re an exciting and innovative place where you can get involved in a lot of different projects. Start or further your tech career through an internship or full-time position in one of the following roles: developers, systems engineers, and systems test engineers.

See our job opportunities for students and recent grads.



It’s no secret that accidents are stressful. That’s why we have a dedicated team of claims professionals to be there for our customers, ease their minds, and get them back on the road fast.

Our claims professionals are often the first call a customer makes and they’re equipped to act quickly and make important decisions autonomously, with kindness and understanding. Many of our days are spent investigating accidents, estimating repair costs, and serving customers.

We offer a top-notch training program and career development, with a focus on teamwork and work-life balance. With claims offices throughout the country, there are plenty of ways you can have a positive impact on our customers and our claims team overall. You’ll be the calm during a storm, with backup from your team. Positions include: claims adjusters, claims customer service representatives, claims representatives—centralized auto, claims representatives—centralized medical, estimators, special investigators, and subrogation specialists.

Think you’ll be isolated on an island here? Rethink it.

Students

We also offer entry-level claims opportunities for students and recent graduates.

Our Contact Center and Claims team members provide our customers with products, services, and experiences to meet their needs and exceed their expectations. Flex and expand your current skills as you prepare for the next step in your career in one of the following roles: managers, claims representatives, contact center representatives, and administrative specialists.

See our job opportunities for students and recent grads.


Progressive Insurance Reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
  • "Love working for progressive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time

    Pros

    Great opportunity for growth

    Cons

    Time management and work/life balance is important

See All 2,235 Reviews

Progressive Insurance Photos

Progressive Insurance photo of: A little selfie as employees walk in the black music month parade
Progressive Insurance photo of: Our Cleveland office is home to a foosball table to help unwind during a busy day.
Progressive Insurance photo of: Our large locations offer a variety of places to collaborate with coworkers.
Progressive Insurance photo of: Progressive employees take part in a water fitness class
Progressive Insurance photo of: This is one of our favorite pieces in our corporate art collection!
Progressive Insurance photo of: We love being able to grab a quick coffee from one of our cafes.
See All PhotosSee All

Progressive Insurance Interviews

Experience

Experience
60%
18%
22%

Getting an Interview

Getting an Interview
80%
7%
5%
4
2
2
0

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (14)  

    Commercial Sales Representative Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Progressive Insurance (Austin, TX) in August 2014.

    Interview

    It was not too lengthy for me but some say it can be. It was a phone interview, then I was brought in person, then offered the job. I don't really have much more to say about that. They change them most of the time anyway.

    Interview Questions

See All 1,526 Interviews

Progressive Insurance Awards & Accolades

  • Top Places to Work, Cleveland Plain Dealer, 2016
  • Military Friendly Employer, GI Jobs, 2017
  • Top Workplaces in Tampa Bay, Tampa Bay Times, 2017
  • Top Workplaces in Austin, Austin American-Statesman, 2016
  • Equal Opportunity Top 50 Employers, Equal Opportunity Publications, 2016
See More

Work at Progressive Insurance? Share Your Experiences

Progressive Insurance
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or