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Progressive Insurance Overview

Headquarters Mayfield Village, OH
Size 10000+ Employees
Founded 1937
Type Company - Public (PGR)
Industry Insurance
Revenue $10+ billion (USD) per year
You might know us best for car insurance, and Flo, our friendly Superstore cashier. But, for more than 75 years, Progressive has offered a wide range of insurance choices to a wide range of customers.

In fact, we insure more than 13 million customers ... More

Company Updates

  • "Love my co-workers. I love that they are generous in everything they do." -Amy, Call Center. Learn more about why our employees love working here & interact with our recruiting team on Twitter.

    Progressive Careers (@PGRCareers) | Twitter

    The latest Tweets from Progressive Careers (@PGRCareers). We love what we do at Progressive. And we're sure you will, too. Follow us to learn why and find a job you'll love

  • 10 tips for landing a job at a Fortune 500 company:

    How to land a job at a Fortune 500 company

    Edging out the competition for that prime job Working at a Fortune 500 company can bring great benefits and incredible perks, like free flights, half-days on Fridays and plenty of opportunities for advancement and relocation. The Fortune 500 list, published for more than 60 years by Fortune magazine, ranks the top private and public U.S.

Progressive Insurance – Why Work For Us?

Around here, people are passionate about the work they do every day.  Whether designing applications, digging into large spreadsheets of data or helping our customers find the best policy coverage for their needs, Progressive people tackle each new day with enthusiasm and dedication.

This is a special type of place… where collaboration is encouraged, hard work is rewarded and creativity is celebrated.  This is a place where you can bring new ideas forward, grow with confidence… and love what you do.

From systems engineers to customer service reps and analysts, there are many different roles within our walls, contributing to our success. Whether you’re ready to start a new career or are an experienced professional looking for a place to grow your skills, Progressive may be the perfect place for you.

With locations all across the country, we may be hosting or attending an event near you. We also hold virtual events throughout the year. Visit with us at one of our upcoming events!

Join our Talent Network to get regular updates on our company and current job openings.

We have a college recruiting team! Follow us to get news tailored specifically to college students and recent graduates.  We’ll share upcoming college visits, more on the internships and full-time opportunities we offer and career advice. We’re on Twitter @PGRCollege.

We’re in this together.

At Progressive, we’re proud of who we are, what we’ve accomplished and what we have yet to achieve.  Collaboration is at the foundation of our company, the input and involvement of each employee a necessity to our success.

We’re each expected to make a difference.

We foster an environment where employees can contribute to their fullest potential and continue to grow professionally.  Our Employee Resource Groups that provide development tools, networking opportunities and interactive cultural celebrations are just one piece of our open, supportive culture.

We celebrate different perspectives.

More often than not, it’s different approaches and ways of thinking that lead to our growth and innovation as a company. We’re each expected to bring forward our ideas and work together to progress toward our goals.  With initiatives like Edison that acts as a “think-tank” for innovating products and services, all employees have the chance to submit their ideas and encourage change.  We also have a Business Innovation Garage where new ideas and prototypes can be explored and tested with dedicated IT resources.

We work together.

Our values guide our decisions each day, and reflect what’s important to us. Not only do we want to be a business people can trust—but rely on and be proud to call an employer or insurer. We work hard as a team, and our employees are invested in each other's success as much as their own. With a dedicated, diverse work force, we all benefit — and so do our customers.

With products like Snapshot®, analyzing data comes with the territory.  And, we rely on our intelligent analysts to use their quantitative skills and problem solving expertise to help us uncover trends and continually make our products better for our customers.

If you love math as much as we do, you’ll feel right at home here.  Whether modeling, forecasting or even predicting future events, our analysts are taking on new and exciting challenges every day.

We’re always on the lookout for talented employees who can comb through our data, dig into market research and tell compelling stories that help us find ways to continue growing as a company.  That’s because Progressive is a place where you can apply your love of math, test your skills—and love what you do.

Most analyst roles are located in Cleveland, OH.


We also have opportunities available for students.  From internships to full-time entry-level roles, we value the skills and new perspectives students and recent college graduates provide.  Gain hands on experience as an intern with project work that impacts company initiatives. Or, jump start your career as a full-time analyst. Visit us on our website to learn more about Opportunities for Current Students and Recent Graduates.

We’re growing in IT. And, we're continuing to find ways to push our technology to new limits. So we're always looking for IT professionals to join our team—and bring their unique expertise.

Our intelligent, hard-working system test engineers, developers and architects are putting their skills to the test every single day.  Whether writing a new program for one of our products, improving a mobile application or designing infrastructure that supports our organization, they’re integral to company success.

In our Cleveland, OH and Colorado Springs, CO IT hubs, there are plenty of ways to grow and refine your skills.  Currently, we’re building out an enterprise-class Linux/Java infrastructure environment that’ll support our company.  We also have a Business Innovation Garage with a dedicated team of IT professionals who have the opportunity to test new ideas, technology and prototypes.

Here at Progressive, each day presents a new, exciting challenge for you to push our company forward.  We offer a place where your job is more than just a job—it’s an extension of who you are, both inside and outside these walls.  It’s a place where you can continue growing, see what you’re truly made of—and love what you do.


We also have IT internship and full-time entry level opportunities for students and recent graduate.  Whether you’re looking for an internship to gain that hands on experience or are ready to start your professional IT career, we have a variety of roles where you can work on market-changing projects and gain guidance from a mentor. Visit us on our website to learn more about Opportunities for Current Students and Recent Graduates.

Customers always come first at Progressive.  Everything we do acknowledges the needs of our customers, and we are able to do this because of the passionate teams in our Contact Centers and Claims offices.

Our contact center representatives are on the front lines making an impact daily, whether it’s selling insurance coverage, answering questions about billing or adjusting a claim.  There are many opportunities within our walls.

We’re devoted to making the claims process as efficient as possible, and our Claims team is there to support our customers from initial response through final resolution. We have full-time opportunities in various Claims offices across the country, from adjusting claims to estimating vehicle damage and walking our customers through the claims process in our Service Centers. 

We also offer entry-level Claims opportunities to recent graduates. Visit us on our website to learn more about Opportunities for Current Students and Recent Graduates.

Progressive Insurance Reviews

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Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick
Glenn M. Renwick
681 Ratings
  • Featured Review

    Helpful (18)

    Great place to work in Cleveland

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager
    Current Employee - IT Manager
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time


    Progressive has wonderful work perks: onsite health care, fitness centers, large cafeteria area, college campus look and feel. Lots of job opportunities to start as one job and work your way up or into a different job title if interested. Lots of jobs and flexibility. Also, work-life balance is good. Can work from home 1-2 days per week.


    Large corporation (like all others posted) has the bureaucracy and overhead of processes, even though they may not apply to everyone. Some job titles are harder to move up, but there is a lot of room to move around laterally.

Progressive Insurance Photos

Progressive Insurance Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. Helpful (59)  

    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 4 weeks. I interviewed at Progressive Insurance in July 2015.


    06/08/15- applied 06/17/15- online assessment/ skills test 06/26/15- phone interview 06/29/15- background check initiated 07/01/15- manager interview 07/08/15- background check complete and job offer accepted Progressive will be the first to tell you their recruitment process is more extensive than that of most companies. Overall I was highly impressed with the process. They really take the time to get a feel for you as an actual PERSON, which is rather unique for such a large corporation. But they want to make sure you're a good fit and have the skills necessary to succeed in the position. As most of the other reviews have mentioned, answers to interview questions should follow the S.T.A.R. format (situation, task, action, result). The best way to prepare for these questions is NOT to have canned responses memorized because you won't know which questions will be asked. Rather, just think back on your work history and be prepared to discuss specific situations within the framework of behavioral situations- ie working in teams, responding to and resolving conflict, coping with unreasonable people, etc. Plan for about an hour long phone interview and at least an hour if you're selected for an in-person interview. My in-person interview was a very positive experience. I met one-on-one with the managing director of the entire claims office. There were the expected STAR questions along with a general 'why Progressive' at the beginning, but as the interview moved forward, it began to feel like more of a conversation. I related quite well to the director and was given an opportunity to ask questions at the conclusion of the interview. The director was extremely thorough in answering all of my questions. The ONLY frustrating thing about the process for me was the fact that Progressive uses HireRight for background screens (at least for certain positions). The process took SEVEN full working days. Typical turnaround time for a bg check is 2-4 days! It was a nerve racking week to say the least, but the recruiter called to touch base with me every few days and was very helpful. Finally the clouds parted and I was ecstatic when I got the call yesterday offering me the job at the top end of the salary range they had provided earlier. I cannot wait to start a long-term career at Progressive!

    Interview Questions

    • Tell me about a time when you should have made a decision to address a problem but you ended up not making any decision. What were the ramifications?   Answer Question
    • Tell me about a time when you had to monitor others' performances because they were tied to your success.   Answer Question
    • Tell me about a time when a customer/ client made what you considered to be an unreasonable request. How did you handle the situation?   Answer Question

Progressive Insurance Awards & Accolades

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  • Top 100 Military Friendly Employers (Finance), G. I. Jobs, 2015
  • Elite 100, InformationWeek, 2015
  • Northeast Ohio's Top Workplaces, The Plain Dealer, 2015
  • Best Place to Work For LGBT Equality, Human Rights Campaign, 2015
  • Top Entry Level Employers, CollegeGrad.com, 2015
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