Progressive Insurance Interview Questions | Glassdoor

Progressive Insurance Interview Questions

Interviews at Progressive Insurance

1,786 Interview Reviews

Experience

Experience
60%
18%
22%

Getting an Interview

Getting an Interview
80%
7%
5%
4
2
2
0

Difficulty

3.2
Average

Difficulty

Hard
Average
Easy
  1.  

    Claims Adjuster Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at Progressive Insurance.

    Interview

    I applied online, then there's an aptitude test, followed by a phone interview, then I interviewed with the hiring manager. All of the interview questions are targeted selection questions.

    Interview Questions

    • Tell me about a time when you had to deal with a difficult customer   Answer Question

  2. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Progressive Insurance.

    Interview

    Multiple interviews via phone & computer including an assessment test prior to the 1st interview.... I believe there were a total of 4 interviews! I received a conditional offer which is dependent on the results of the background check so now waiting on background check.......work at home position due to COVID 19

    Interview Questions

    • Tell me about a time that you had to help a angry customer how did you handle the situation and how did you solve the problem?   Answer Question
  3.  

    Claims Adjuster Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Progressive Insurance.

    Interview

    First, there is a phone interview.
    Second, there is an in-person interview with a supervisor and then the branch manager.
    They ask you about your experience with dealing with people, time-management skills, and how well are you with dealing with conflict.

    Interview Questions


  4.  

    Intern Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Interview

    Completed an online assessment. I was contacted for a phone interview. Then I traveled to Cleveland for a final round interview. Interviewers in Cleveland didn't seem to want to talk to me and seemed disinterested. Perhaps I just caught the interviewers on a bad day.

    Interview Questions


  5. Helpful (1)  

    Software Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Progressive Insurance in May 2020.

    Interview

    I applied online. They called and asked the standard programming interview and personality questions. They reviewed my work experience and had me talk about past projects that I worked on. They asked if I had difficulty in a past project and what I did to solve it.

    Interview Questions

    • Which tech stack do you feel most comfortable working in?   Answer Question

  6. Helpful (2)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Progressive Insurance.

    Interview

    Very quick interview process. I submitted my application and the next day received an email to complete the online assessment. After completing the assessment I received an email to move forward with a video interview using the S.T.A.R method. Just received a F2F interview waiting to see how it goes!

    Interview Questions

    • Tell me about a time when you dealt with a difficult situation and how did you handle it?   Answer Question

  7.  

    Claims Adjuster Trainee Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Interview

    Took the assessment, then the 8 question STAR based videos, taking my real video interview today! Wish me luck will update afterwards! So far the process has been great I really hope I get it

    Interview Questions

  8. Helpful (15)  

    Claims Adjuster Trainee Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Progressive Insurance in February 2020.

    Interview

    was invited to interview using digital Hire vue and i had to prepare myself using the STAR format and you get two tries. I applied online at there website and two days later received a digital interview

    Interview Questions

    • 1.what steps do you take to prioritize your workload.
      2.name a time when you had to learn something new to complete the task
      3.name a situation where you had to adapt to a new process or system change
      4.name a time when you had a miscommunication with a customer and their expectations were not met
      5.name a time you had to gather info from sources to solve a problem
      6. in the last five years what position did you like the most and least
      7. describe work history and why you left
      8.what makes you want this role.   1 Answer

  9.  

    Inbound Customer Service Representative Interview

    Anonymous Employee in Mayfield, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 2 weeks. I interviewed at Progressive Insurance (Mayfield, OH).

    Interview

    You have to first apply and pass the assessment test. After that, a recruiter will reach out to you for a phone interview. If you pass that, then you'll receive a call back for an in person interview. If the recruiter agree that you're a good candidate and you've passed all the requirements, they'll offer you the position after sucessfully passing a thorough background check through Hire Right.

    Interview Questions

    • Progressive use's the S.T.A.R method so please prepare.   Answer Question

  10.  

    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Phone call from recruiter , followed by online test .F2F technical interview followed by HR round.All rounds completed in one day.Then there was a campus tour explaining all the HR process involved

    Interview Questions


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