I applied through college or university. The process took 1 week. I interviewed at Progressive Insurance (Miami, FL) in Feb 2017
Interview
Met on campus and followed up with an online assessment and then an in person interview the next day.
Online assessment wasn't too bad, some basic math questions then a personality quiz to assess how well you tackle issues, work with others and deal with customers.
The interview was about 45 minutes and had a lot of targeted questions in the STAR format. Don't try to google and memorize the questions. Just think back on your job experience and significant moments you had.
Interview questions [3]
Question 1
When did you have to compromise on a position at a previous employer?
I interviewed at Progressive Insurance (Florida City, FL)
Interview
Quick and easy process. Pretty standard compared to most. Just study STAR format and have recent and relevant scenarios. Phone interview. Then behavioral questions online and 2 personal interview panel.
I interviewed at Progressive Insurance (Indianapolis, IN)
Interview
Pretty easy. Used STAR method, which was new to me. But after researching, it actually made a lot of sense why they did it that way. There was also a recorded video portion as well.
Interview questions [1]
Question 1
Tell me about a time that you had a difficult interaction with an upset client.
I applied online. The process took 4 weeks. I interviewed at Progressive Insurance in Dec 2024
Interview
Horrible! An assessment, then a one way interview. After that you interview with a recruiter. Keep in mind this is for a low paying, entry level role. After all this stress and hours of prep work and a month long process you get a rejection. I would not advise anyone to go through this process. It is basically just a call center job. USAA pays more and is better.