They do a three step interview: Personality over the phone Culture Fit via Skype Skill Test in Person Be prepared. The personality over the phone interview is not nearly as informal as it sounds. You will be asked to breakdown your program management process. Everyone is very nice, but I never got any feedback as to why I didn't advance in the process. I could tell the person conducting the interview had decided not to advance me at some point, but she wouldn't own up to it.